Shanelle P.

Hello, I'm Shanelle, a seasoned professional with five years of enriching experience in the dynamic BPO industry. Throughout my career, I've contributed my skills to renowned companies such as Disney+, Foot Locker, Walmart Vaccines, Brightway, Florida Blue and Spotify🌟 In my diverse roles, I've become a customer service expert, seamlessly handling inquiries with the magic touch they deserve at Disney+, providing assistance with a stride at Foot Locker, managing crucial responsibilities for public health at Walmart Vaccines, and navigating insurance services intricacies at Brightway and Florida Blue with precision. 💼🌐 Beyond my customer service roles, I bring Quality Assurance (QA) experience to the table. This QA experience has further refined my commitment to excellence and attention to detail, ensuring that every aspect of my work meets the highest standards. 🧐✅ Considered adaptable, oriented, organized, respectful, disciplined, and primarily responsible, I pride myself on aligning my work and interests seamlessly. I thrive on setting my priorities straight, distinguishing between what's important and urgent, and diving into my tasks with determination. 🎯🚀 My journey in the BPO industry, coupled with QA experience, has not only equipped me with technical expertise but has also molded me into a professional who values adaptability, respects deadlines, and is dedicated to delivering exceptional service. With a proven track record, I am excited to bring my skills, including QA proficiency, to new challenges and contribute positively to any team or organization. 🌐🤝