Maria Paula M.

I help businesses stay organized, support clients professionally, and deliver exceptional customer experiences, all while keeping operations running smoothly behind the scenes. With experience in virtual assistance, customer support, education coordination, recruitment, and operations support, I’ve worked with international teams, students, parents, and clients in fast-paced remote environments. I’m highly adaptable, detail-oriented, and confident handling both administrative and client-facing tasks. ✨ Here’s how I can support your business: 💼 Virtual Assistance & Customer Support ✔ Email & chat support ✔ Customer service & client communication ✔ Calendar & schedule management ✔ CRM & data entry ✔ Inbox management & follow-ups ✔ Administrative support ✔ Social media assistance 📚 Education & Operations Coordination ✔ Course coordination & scheduling ✔ Student and parent support ✔ Attendance & engagement monitoring ✔ Tutor coordination & communication ✔ Conflict resolution & daily operations support 🧩 Recruitment & Team Support ✔ Candidate screening & interview coordination ✔ Onboarding assistance ✔ Performance tracking & reporting ✔ Team coordination & administrative tasks ✨ Why clients love working with me: ⭐ 5+ years of professional experience ⭐ Strong written & spoken English communication ⭐ Experienced with remote/international teams ⭐ Organized, proactive, and dependable ⭐ Fast learner with strong attention to detail ⭐ Psychology background with excellent people skills ⭐ TEFL, TESOL, and TEYL Certified I’m passionate about helping businesses grow by providing reliable support, excellent customer service, and efficient day-to-day operations. If you’re looking for someone proactive, professional, and easy to work with, I’d love to be part of your team!