Muhammad B.

✅10+ Years Working Experience I've strong background in lead generation, data analysis, assistant role, virtual assistant, executive assistant, administrative support, project management, administrative and customer support tasks. complete familiarity with managing online travel accounts on Booking, VRBO, Airbnb, and other platforms. Demonstrated capacity to evaluate and handle challenging challenges and client concerns; well regarded for being a decisive problem solution. completed three years as a virtual freelancer and seven years in the BPO industry doing sales and customer support. I have everything I need to work and complete projects from home, including a desktop computer, laptop, noise canceling headset, fast primary and backup internet, a quiet workstation, a camera, and a noise canceling headset. I enjoy working in fast paced, highly motivating positions where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. My love for data analysis motivated me to change careers and work as a data analyst at Telenor and Sybrid, Lakson Group Company . In this situation, I used my analytical abilities to glean valuable insights from huge datasets, facilitating data driven decision making. I have expertise in report development, statistical analysis, and data visualisation, all of which have aided in enhancing business strategies and operational effectiveness. Skills I offer: • Customer Service • Live Chat, Email, and Phone call support • Live Chat Customer Service • Administrative Work • Social Media Management • Data Entry • Online Research • Basic Graphic Design • Property Management • Property Listing • Travel Guest Support • Virtual Assistant • Hospitality Management • Co-Hosting Assistant Applications/Tools, and websites I use: • Canva • Google Drive • Google Sheets • Google Docs • Microsoft Excel Communication Tools; • Slack Skype • Google Voice • Microsoft Teams • OutLook • Gmail • GoogleVoice CRM Tools; • Hubspot • SalesForce • LodGix • MailChimp • Lodgify • VRScheduler or OpertoTeams • Accounts I worked with in the past; • Sprint USA • eBay • Airbnb & VRBO • Premier Fitness Service Project management tools: • Jira • Asana • Tello • AppFolio • Monday,com Sounds fit for the job? I am only one click away!