Loreile B.
A+ Virtual Assistant | Customer Service Expert | E-commerce | Zendesk
With 7 years of experience in customer service, I have extensive experience working with business owners, online sellers, customers and buyers, and students at a university level. I am a dedicated, self-starter, detail-oriented, and passionate. I excel in working under pressure while providing superb customer satisfaction and without compromising the quality of work. Knowledgeable in: Google Workspace - Gmail, Calendar, Google Drive, Google Sheet, Google Forms, Docs, Maps Microsoft Office - Word, Excel, PowerPoint, Outlook, MS Teams Conferencing - Google Meet, Zoom Messaging - Slack, WhatsApp, Telegram, Discord, Glip, Google Chat CRM - Zendesk, Re:amaze, Salesforce, Sugar CRM, Kayako Dialer - RingCentral, AWS, 3CX E-commerce - eBay, Shopify, Magento, BigCommerce Skills: Customer Support Expert Technical Support Phone, Email, Chat Support Admin Support Inbox Management Travel Management Calendar Management Data Entry Web Research
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $93
Billed in all: $25,759$26k
$93 in the last 6 months
Earnings, last 30 days
Skill rankings: Top 32% in Magento
Ranked by MRR among everyone on Upwork with the skill.
- #39Re:amaze55 freelancers · 🇵🇭 #29Top 71%🇵🇭#29 of 40
- #336BigCommerce827 freelancers · 🇵🇭 #47Top 41%🇵🇭#47 of 102
- #430eBay846 freelancers · 🇵🇭 #119Top 51%🇵🇭#119 of 225
- #713Magento2,249 freelancers · 🇵🇭 #91Top 32%🇵🇭#91 of 219
- #771Communication Etiquette1,807 freelancers · 🇵🇭 #431Top 43%🇵🇭#431 of 1,003
- #1,705Shopify Plus3,236 freelancers · 🇵🇭 #48Top 53%🇵🇭#48 of 109
- #2,702Calendar Management4,894 freelancers · 🇵🇭 #974Top 55%🇵🇭#974 of 1,947
- #2,813Email Management4,968 freelancers · 🇵🇭 #1,204Top 57%🇵🇭#1,204 of 2,289