Dayana C.

Hi! I'm a Virtual Assistant with 5+ years of experience helping businesses improve their customer experience, stay organized, and increase efficiency. I specialize in Customer Support and Administrative Support, working with companies across Europe and the US in fully remote environments. 🔹 Here’s how I can help you: • Customer Support (email, chat & phone) • Order management, refunds & tracking • Administrative support & data entry • CRM management & ticket handling • Recruitment support (candidate screening & coordination) • Social media support & UGC content creation 🎥 As a UGC Creator, I also create short-form videos for ads and social media (TikTok, Reels), focused on engagement and conversions. 🔹 Tools I’ve worked with: Freshdesk, Zoho, Shopify, FluentCommerce, Magento, Sprinklr, Jira Google Workspace, Microsoft Office, Notion, Trello, Canva WordPress, Mailchimp, Meta Business Suite ✨ Why work with me? ✔ Strong communication & fast response time ✔ Organized, proactive and detail-oriented ✔ Experience working with international teams ✔ Focused on results and customer satisfaction If you’re looking for a reliable Virtual Assistant who can support your business and make your day-to-day easier, feel free to send me a message 🙌