Mariam T.

I help SaaS, FinTech, and digital product teams turn complex initiatives into clear delivery plans and measurable outcomes. My experience combines project management, product operations, and customer research. In my current role, I coordinate international customer experience programs across 18 markets, aligning Product, Technology, Operations, vendors, local teams, and senior stakeholders. I can support your team with: • Project planning, timelines, ownership, risks, and dependencies • Product roadmaps, backlog prioritization, and MVP definition • Product discovery, customer interviews, and journey mapping • Cross-functional delivery and stakeholder communication • Process improvement, governance, and reporting dashboards I am a strong fit when a project needs structure, teams are not aligned, delivery is slowing down, or product decisions require stronger customer evidence. You will receive proactive communication, clear documentation, and consistent follow-up from initial planning through implementation. Top-rated Upwork freelancer with 100% Job Success and $10K+ earned.