Allen B.

-transcribe medical information during patient encounters -communicate with the patients about their blood pressure, and vital signs and remind them about their medications. Medication refill / Prescription -Document patient history, examinations, procedures, and other pertinent information in real-time -Listening to recordings of doctor-patient consultations, procedures, and other medical information -Transcribing the audio into detailed and accurate written reports. - Ensuring the transcriptions adhere to medical terminology, abbreviations, and formatting standards -Proofreading and editing the transcripts for accuracy and clarity -Maintaining confidentiality of patient medical records -Verify Member Eligibility and Benefits -Fill out the Venefit Breakdown -Input or upload it to our EMR System -Handling Inbound and Outbound Calls -Receive customer complaints through calls, emails, or faxes. -Onboard patients on what service they need, monitor patient data -Assesses complaints(events) for proposed MDR reportability and submits the assessment to the doctor about the progress of observation done. -Prepare and assemble medical record documentation. -Ensure Medical records -Follow prescription refill procedures -Initiate and complete prior authorization as needed for medication -Making follow-up calls the day after procedures -Familiarity with ECW and Office Aly