Happiness C.

Greetings! 👋 You don’t need another assistant who just ticks off tasks- you need a strategic partner who owns the work. I am Executive Assistant, and Project Manager with 5+ years of hands-on experience supporting CEOs, executives, and startups. With 1,641+ hours worked on Upwork, here are a few results I have delivered for clients: - Project Management: Implemented ClickUp to organize tasks, assign responsibilities, track deadlines, and improve project visibility across the team. - Email Management: Managed an executive inbox with 5,000+ emails, using labels and filters to organize messages, prioritize important emails, and track follow-ups. - Calendar Management: Scheduled 4–7 executive meetings daily, coordinated availability, and managed meeting details to keep the executive's schedule organized. - Reporting & Process Improvement: Streamlined report preparation and submission, improving reporting efficiency by 30%. - Team & Project Coordination: Coordinated 50 team members across website development, marketing, social media, sales, photography, and video production, following up on tasks and deadlines to keep deliverables on track. - Travel Coordination: Researched flight options, booked flights, and coordinated travel details to support smooth business trips. - Appointment Scheduling: Booked doctor appointments, confirmed availability, and coordinated appointment details around the executive's schedule. - Invoicing & Financial Administration: Prepared and tracked invoices, followed up on outstanding payments, and maintained organized billing records to support accurate financial tracking. - SOP Development & Documentation: Created standard operating procedures (SOPs) and process documents to make recurring tasks easier to follow, improve consistency, and help team members understand their responsibilities. - CRM & Lead Management: Organized 550 contacts in Airtable, making lead records easier to access, track, and follow up on. Areas of Experience: - Executive and Administrative Support - Calendar and Inbox Management - Project Management and Project Coordination - Operations Management and Operations Support - Task and Deadline Tracking- Executive and Administrative Support - Calendar and Inbox Management - Project Management and Project Coordination - Operations Management and Operations Support - Task and Deadline Tracking - Team and Client Coordination - CRM and Airtable Management - ClickUp Setup and Project Tracking - Lead Tracking and Database Management - SOP Creation and Documentation - Research, Reporting and Documentation - Meeting and Travel Coordination Tools: Monday, Clickup, Asana, Notion, HubSpot, GoHighLevel, Zapier, Google Workspace, Microsoft Office, Slack, Zoom, Calendly, Claude, ChatGPt AI, Canva, QuickBooks and Typeform. Send me a message with what your needs are, and we’ll discuss the best way to get it done.