Darlines A.

📩 Email Marketing with Klaviyo 👩‍💻 My more than 4 years of experience in e-commerce customer service taught me something that not all email marketing specialists have: an understanding of exactly how a customer thinks and feels before making a purchase decision. Today, I use that knowledge to create email marketing campaigns that truly connect with the audience, increase conversions, and help drive sales for brands. 📩 My experience with Klaviyo includes: 📩 Developing email marketing strategies focused on generating revenue for e-commerce brands 📩 Designing attractive, professional emails optimized for conversion 📩 Creating and optimizing automations and workflows within Klaviyo 📩 End-to-end campaign management: segmentation, scheduling, results analysis, optimization, and ongoing monitoring 🛒 Ecommerce Virtual Assistant | Operations & Customer Service With 4+ years supporting Shopify and dropshipping stores, I don't just handle customer service. I solve the operational problems of the business so you can focus on growing your store. During a holiday crisis, I managed 1,000+ support tickets in 3 days, resolving lost orders, handling frustrated customers, and keeping the store's reputation intact. I work directly with suppliers, identifying quality issues and sourcing better alternatives on AliExpress to reduce complaints before they reach the end customer. As an Ecommerce Operations Manager, I also recruit and coordinate work teams including virtual assistants, designers, and other collaborators the business needs to scale its operations. 🛠️ Tools & Platforms: ✅ Shopify ✅AutoDS ✅Dropi ✅AliExpress ✅Email ✅Slack ✅Notion 🚀 I’m ready to join your team and help you grow your business consistently and strategically. 📲 Feel free to send me a message—I'd be happy to help.