Shanieka S.

Customer Service Representative

PROFILE Highly skilled and self-motivated professional boasting 10 years experience in Customer Service and Service Delivery, of which 7+ years were in the Banking and Finance Industry. I come equipped with both industry expertise and a passion for Customer Service/Service. I have a record of repeated success in these spheres. I'm a flexible freelancer with experience in Email and Chat support, Data Entry and Customer Service. I have over 10 years of experience, and throughout that time I have refined my knowledge and abilities to provide my clients with outstanding results. Why me? I am a honest, diligent and efficient freelancer. I desire to establish a mutually beneficial relationship with my future clientele. I work as a freelance Customer Service Agent/Loan Closer full-time. I am an effective communicator, that works with little supervision, and provide needed updates on the progress of my task. Services offered: - Customer Service - Data Entry - Live Chat Support - Email Support Tools I used: - Zendesk - Freshdesk -Slack - Amazon - Social Media Apps ( Facebook, Instagram, Twitter) I am excited to collaborate with you my future clients!