Chepkorir V.

Order Processing & RFQ Specialist with 5+ years of experience supporting electronic component distribution and supply-chain operations. Skilled in quotations, purchase orders, inventory coordination, customer support, and sourcing hard-to-find electronic components using IC Source and netCOMPONENTS. Also experienced in live chat support, dispatch coordination, and cold email outreach. I specialize in managing the full order lifecycle, including: RFQs and quotations Purchase order processing Payment coordination Shipping and tracking updates Vendor communication Inventory coordination Customer support and issue resolution I have hands-on experience sourcing electronic components through IC Source and netCOMPONENTS, including: Availability checks Pricing validation Lead-time confirmation Alternative sourcing Obsolete and hard-to-find component research In addition, I have experience supporting dispatch and customer service operations for service-based businesses, including: Responding to inbound leads Customer follow-ups Scheduling and dispatch coordination CRM updates Tracking jobs and customer interactions in Google Sheets I also support cold email outreach campaigns through: Prospect research Personalized outreach Follow-ups Appointment setting CRM management Campaign tracking using Instantly and Google Sheets Here’s how I can support your business: ✔ RFQ & Quotation Management ✔ Order Processing & Purchase Orders ✔ Customer Support & Live Chat Support ✔ Dispatch Coordination & Scheduling ✔ Shopify Order Fulfillment ✔ Invoice Processing & Payment Follow-Ups ✔ Vendor Coordination & Price Research ✔ Inventory & Order Tracking ✔ Lead Generation & Cold Email Outreach ✔ CRM & Administrative Support Tools & Platforms: Slack | Zendesk | Shopify | GoHighLevel | Google Workspace | Outlook | Gmail | Notion | Zoom | Calendly | Excel | Google Sheets | Canva | Instantly | IC Source | netCOMPONENTS | Complete Contact CRM | Splashtop I am committed to professionalism, accuracy, clear communication, and delivering reliable support that helps businesses operate efficiently and grow successfully. Let’s connect and discuss how I can support your team.