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Assessments Customer service - Highly Proficient July 2021 Identifying and resolving common customer issues Full results: Highly Proficient Customer focus & orientation - Proficient July 2021 Responding to customer situations with sensitivity Full results: Proficient Written communication - Proficient June 2021 Best practices for writing, including grammar, style, clarity, and brevity. Full results: Proficient Written communication (advanced) - Familiar June 2021 Advanced application of best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar Call center customer service - Expert June 2022 Demonstrating customer service skills in a call center setting Full results: Expert Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.