Denver D.

I am an enthusiastic, reliable, and hardworking individual who has over 3 years of experience giving professional, efficient, and high-quality service to some call center companies. I am skilled in communicating with clients over the phone. I have experience managing large amounts of incoming phone calls, generating sales leads, Cold calling, identifying and assessing customers’ needs to achieve satisfaction, Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. I am also knowledgeable in computer hardware and software troubleshooting and computer system and network maintenance. I am eager to use any new tools that get the job done well. I meet deadlines and don't make promises I can't keep. I'm a team player and a problem  solver. I look forward to working with you on providing excellent service and anything else you may need help with.