Abdul R.

Software Quality Analyst Engineer | Product Manager | Business Analyst A high-impact professional with over 4 years of experience across the SDLC, specialising in the intersection of Business Analysis, Project Management, and software quality assurance. I excel at transforming complex stakeholder visions into scalable digital solutions while maintaining a "Shift-Left" QA philosophy. My unique cross-functional expertise allows me to lead Agile teams with strategic clarity while ensuring every release is technically bulletproof and user-centric. Core Expertise Business Analysis & Requirement Engineering • Strategic Documentation: Expert in translating high-level business needs into high-precision PRDs, BRDs, and User Stories with rigorous technical Acceptance Criteria. • Process Modeling: Designing end-to-end workflows and system diagrams to identify potential bottlenecks before development begins. • Stakeholder Management: Bridging the communication gap between business owners and technical teams to ensure alignment on project goals and ROI. Agile Project Management • Lifecycle Leadership: Driving projects from initiation through deployment, ensuring timely delivery within scope and budget. • Team Coordination: Facilitating Scrum ceremonies (Sprint Planning, Stand-ups, Retrospectives) and managing product backlogs to maintain high team velocity. • Resource Optimization: Utilizing data-driven insights to prioritize features based on technical feasibility and business impact. Software Quality Assurance (SQA) • End-to-End Testing: Proficient in Manual, Regression, and User Acceptance Testing (UAT) for complex web and mobile ecosystems. • Advanced Defect Management: Expert in identifying and documenting high-severity (P0/P1) bugs, reducing production defects by up to 25% through proactive testing. • Device Lab Validation: Comprehensive cross-platform testing on Samsung S24 (Android 16), iPhone 15 Pro Max (iOS), and Windows 11. Technical Toolkit Management & Execution Utilising Jira for tracking epics and sprint roadmaps, and Trello or Notion for lightweight task management, sprint boards, and internal documentation. Quality Control & Technical Validation Leveraging Postman for API validation and backend integration testing, alongside TestRail, Bugzilla, and Espresso for structured defect tracking. Design & Documentation Creating low-fidelity wireframes in Balsamiq and reviewing high-fidelity prototypes in Figma to align design with functional requirements. Documentation is managed via Google Workspace and MS Office Suite for SRS, user manuals, and flow diagrams. Communication Streamlining team syncs and stakeholder updates through Slack, Microsoft Teams, and Zoom. High-Impact Project Experience • Financial Services Ecosystem: Orchestrated the documentation and UAT strategy for a secure "Scheduled Transfers" module, ensuring 100% compliance with API security protocols and status code validations. • Communication Platform Audit: Identified critical billing failures and mobile responsiveness bugs; delivered a UX Roadmap that optimized navigation and accessibility for legal and sitemap pages. • E-commerce & CRM Stability: Led QA efforts for high-traffic engines, stabilising release cycles through rigorous regression testing and improving post-launch reliability by 25%. Education & Certifications • BS in Computer Science – Bahria University (In Progress) • Google Project Management Certificate – Coursera • ISTQB Foundation Level – International Software Testing Qualifications Board • Automation Testing with Selenium – Udemy