Gladys M.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi there! Let me go straight to the point and tell you to let go of the stuff holding you back. With 16 years of experience in the BPO industry and Customer support, I am someone you can lean on. The following is the list of services that clients usually hire me for outside Upwork but are not limited to: ✅Admin and Office support ✅Cutomer Support ✅Cold Calling and Appointment Setting ✅Data Entry ✅Social Media Management ✅Chat and Email Support Software and Tools used: ✅Canva ✅EPIC ✅Salesforce CRM ✅Microsoft Suites ✅Google Suites ✅Trello ✅Calendly ✅Slack ✅MS Teams ✅Zoom ✅Avaya Let's talk about how we can leverage my skills and experience to help you with your business.