Georgee J.
Airbnb & Virtual Property Manager | Guest & Tenant Support
Iβm available to handle your project and hit the road running, send me an invitation to your job posting or send me a direct message letβs get started. I specialize in; Property Management, Customer service, Airbnb & short term rentals as a co-host. Leasing Coordination, Maintenance Coordination, Rent Collection, Legal processes, Customer Success, and Virtual Assistance. Are you an Airbnb host or property manager losing time - and bookings - to slow guest replies, missed tenant requests, unlisted vacancies, or maintenance issues that fall through the cracks? I keep your operations running smoothly so you don't have to. Every unanswered message or delayed response can cost you a booking, a tenant, or a review. I handle the daily communication and coordination behind a rental business so you can focus on growing it. β AIRBNB & SHORT-TERM RENTAL SUPPORT Guest Communication | Booking Management | Calendar & Multi-Platform Sync | Check-In/Check-Out Coordination | Cleaner & Turnover Scheduling | Guest Support | Review Management | Resolution Coordination | Pricing & Availability Updates Tools: Airbnb, Vrbo, Hospitable, Guesty, Hostaway, OwnerRez, Lodgify, PriceLabs, Turno β PROPERTY MANAGEMENT & LEASING Property Listing Creation & Syndication | Showing Coordination & Scheduling | Tenant Communication | Leasing Administration | Prospect Follow-Up | Application & Screening Processing | Lease Preparation & Coordination | Move-In/Move-Out Coordination | Rent Collection & Payment Follow-Ups | Vendor Coordination | Renewal Coordination Tools: AppFolio, Buildium, Yardi, RentManager, TenantCloud, RentRedi, Rentec Direct, Zillow Rental Manager. β MAINTENANCE COORDINATION Maintenance Request Intake & Triage | Vendor Sourcing & Scheduling | Work Order Tracking | Repair Coordination | Tenant Follow-Ups | Service Completion Verification | Emergency Request Handling β CUSTOMER SERVICE & LIVE CHAT SUPPORT Live Chat Support | Email Support | Customer Success | Ticket Management | Complaint Resolution | CRM Management | Order Tracking | Customer Retention Tools: Zendesk, Freshdesk, Intercom, HubSpot, Gorgias, LiveChat, Help Scout β VIRTUAL ASSISTANCE & ADMIN SUPPORT Inbox & Email Management | Calendar Management | Appointment Scheduling | Data Entry | Research | Document Preparation | SOP Creation | Reporting | File Management Tools: Google Workspace, Microsoft Office, Slack, Asana, Trello, Notion, MondayCrm, Calendly WHY CLIENTS HIRE ME β Fast response times, even under pressure β Clear, professional written communication β Organized and detail-oriented β Reliable and proactive; I flag problems before they become complaints β Quick to learn new tools and systems β Handles sensitive guest, tenant, and business data with full confidentiality If you're looking for someone who responds fast, communicates clearly, and takes ownership of guest and tenant experience so you don't have to, I'd love to work with you. π© Send me an invitation to your job posting, I typically respond within 0-2 hours. π¬ Or send a direct message / offfer letter and tell me what's currently taking up too much of your time, letβs discuss further. Best, Georgee