Ryan Hel L.

I have 10 years of experience in Customer Service assisting U.S customers. I was trained in a large call center in the Philippines and served as Preboarding Coordinator for 2 years. I also worked as an Escalation Management for a technical account. I worked as an appointment setter assigned for scheduling an Annual Health Assessment, Mammogram, etc for medical insurance members. I believe that my skills and experiences would be a strong fit for the team. I am proficient at speaking with clients on the phone and over email. I'll make every effort to help each customer and give them the best customer service possible. Take risks, work wisely, and always be open to change. Do not be intimidated by something you don’t know. Take it as a challenge and conquer it. Skills can be acquired and things can be learned, you just have to put in the extra effort. And it’s okay to not know everything, as long as you’re willing to grow and learn something. Don’t hesitate to go the extra mile; it’s going to be worth it!