Kyle A.

I have 10 years of customer service experience focused on technical support, HTML and CSS, appointment setting, insurance verification for Humana, Google Workspace, and Excel expertise. As a technical support representative, I helped customers troubleshoot and resolve a variety of technical issues, such as computer problems, software issues, and network connectivity issues. I was able to resolve most issues quickly and efficiently, and I was always willing to go the extra mile to help customers. As an appointment setter, I was able to efficiently schedule appointments with customers for a variety of services. I was always able to meet my daily and weekly goals, and I consistently received positive feedback from customers for my professionalism and efficiency. As an insurance verification representative, I was able to accurately and efficiently verify Humana insurance eligibility and benefits for customers. I was always up-to-date on Humana's policies and procedures, and I was able to provide customers with the information they needed in a clear and concise manner. I am confident that my skills and experience would be a valuable asset to any organization. I am a hard worker and I am always willing to go the extra mile to help customers.