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Kiryl H.
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Kiryl H.

B2B SaaS Product Designer | UX/UI Redesign & Onboarding

Your B2B SaaS product is probably better than it looks right now, and that gap gets expensive once you start showing it to new users, buyers, or investors. The business may already have traction, funding, and a roadmap, while the UX still feels like the version that got you here: crowded, inconsistent, and difficult to explain unless someone from the team guides the whole experience. A new user opens the product and thinks, “What the hell am I supposed to do here?” A sales demo needs constant narration. A buyer misses what makes the product different, or an investor sees something earlier-stage than the company behind it. I’m Kiryl, founder and lead product designer at gro. I lead a small senior product design team that helps late seed and Series A companies redesign complex B2B SaaS products and prepare new products for their next stage. We work with developer-built web applications, data-heavy dashboards, analytics, internal tools, complex workflows, and AI products, copilots, and AI-augmented workflows. We also use AI for research, synthesis, and faster exploration; senior designers own the diagnosis, priorities, and final product decisions. WE’RE USUALLY A GOOD FIT WHEN • You’re around late Seed or Series A, or you’ve built a profitable SaaS, and your working product or well-developed prototype is ready for a serious redesign. • The product grew feature by feature with developers or AI, and its information architecture and user flows no longer feel like one system. • The interface feels crowded or confusing, and usability has fallen behind the product’s complexity. • New users struggle with onboarding or a critical user flow, so your team keeps explaining the product during support calls and demos. • The product has power features that need to stay, and you need someone who can make the experience clearer without flattening it. WE’RE NOT A GOOD FIT IF • The project is limited to a few polished screens, quick Figma fixes, or a landing page. • You want someone to follow a fixed screen list without digging into the product decisions behind it. • You’re choosing almost entirely by hourly rate and looking for the cheapest pair of hands. START WITH A 3-DAY REDESIGN PROOF Most engagements start with a focused three-day Proof. We run a usability audit on one critical user flow and turn the findings into a clickable Figma redesign concept, so you can see how we understand the product before committing to a larger redesign. We begin with one 25 to 30-minute call to understand what changed, what matters to the business, who the critical user is, and which flow deserves attention. That gives us enough context to begin. During those three working days, we: • examine one critical user flow through the eyes of a new user; • find the usability problems and moments where people lose momentum; • design and prototype a stronger direction in Figma; • explain the problems, product design decisions, and reasoning; • walk you through the concept and leave you with a short Loom; • recommend the next step with a clear scope, timeline, and price. By the end, you have a prioritized usability diagnosis, clickable Figma prototype, explanation of the decisions, short Loom, and scoped recommendation for what should happen next. If we continue into a Redesign Sprint, the Proof fee is credited toward the next stage. SELECTED B2B SAAS WORK • DevOps SaaS: Redesigned complex pull-request and branch workflows, helping improve core task success from roughly 65% to 90% without assistance. • AI landscape-design product: Redesigned prompting, generation states, and the main editing flow, after which around 30% more users completed the process without quitting. • iGaming analytics SaaS: Redesigned onboarding, data-heavy tables, analytics dashboards, first-run guidance, and the design system. • Series A expense SaaS: Designed and delivered a data-heavy analytics experience for around 10,000 monthly active users in eight weeks. • UK property valuation platform: Researched employee workflows and redesigned a complex internal CRM around faster daily work and fewer operational mistakes. HOW WE WORK You’ll work directly with me on diagnosis, priorities, information architecture, and design direction. My team supports UX/UI design, user flows, prototyping, design systems, and developer handoff. We learn the business and users before recommending a direction, then work autonomously and keep the workload on your side light. For larger and enterprise product teams, we can fit into an established product and engineering process, align stakeholders, and carry the work through developer handoff. If your product feels stronger under the hood than it does on the screen, send me a link, short demo, or screenshots and tell me what made redesign feel urgent now. I’ll take a look and tell you honestly whether the 3-Day Redesign Proof makes sense.

🇵🇱Krakow, Poland$40/hr100% JSS4.99 (53)Since Sep 2022
GlobeUpwork

Earnings and projects

MRR
$10k

Last 6 months ÷ 6

World#1,157 / 412k
🇵🇱Country#12 / 2,852
Revenue, last 30 days
$11k

Last 6 months: $63k

World#1,279 / 412k
🇵🇱Country#15 / 2,852
Total earnings
$258k

Billed in all: $261k

World#10,105 / 412k
🇵🇱Country#200 / 2,852
Per project
$3k

$13k in the last 6 months

World#55,092 / 412k
🇵🇱Country#543 / 2,852
Projects, last 6 months
5

Across 6 contracts

83% fixed17% hourly
World#41,746 / 412k
🇵🇱Country#303 / 2,852
Projects in all
85

Across 105 contracts

53% fixed47% hourly
World#34,170 / 412k
🇵🇱Country#245 / 2,852

Earnings, last 30 days

$261k+$10.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$240k$250k$260k$270kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 0.29% in Responsive Design

Top 1% in 15 of 15 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #5Software Design719 freelancers · 🇵🇱 #1Top 0.70%
  2. #10User Flow1,972 freelancers · 🇵🇱 #1Top 0.51%
  3. #11UX Research2,772 freelancers · 🇵🇱 #1Top 0.40%
  4. #16Wireframing3,877 freelancers · 🇵🇱 #1Top 0.41%
  5. #16Dashboard2,955 freelancers · 🇵🇱 #2Top 0.54%
  6. #18Prototyping3,352 freelancers · 🇵🇱 #1Top 0.54%
  7. #21Mobile App Design5,198 freelancers · 🇵🇱 #1Top 0.40%
  8. #24User Experience Design5,749 freelancers · 🇵🇱 #1Top 0.42%