Nathaly R.

Hi! I'm Nathaly. I'm currently studying English (A2 level) and continuously improving my communication skills to work effectively with international clients in remote environments. I'm a proactive, organized, and detail-oriented professional with experience in virtual assistance, administrative support, operations support, CRM management, and process coordination. I enjoy structured environments where organization, accuracy, and consistency are essential. Throughout my experience, I have supported daily business operations by maintaining accurate records, managing administrative tasks, updating databases, and ensuring workflows run efficiently. My experience includes: • Administrative and operations support • Email and calendar management • CRM management and data updates • Data entry and database maintenance • Process tracking and workflow organization • Appointment scheduling and follow-up • Customer support via email and chat • Document organization and spreadsheet management I also supported the daily operations of a remote proprietary trading firm, where I worked with GoLogin to manage multiple funded trading accounts. My responsibilities included purchasing funded accounts, closing trading positions according to established procedures, monitoring account balances and statuses, updating spreadsheets and operational records, and verifying information across multiple online platforms with a high level of accuracy and attention to detail. Additionally, I have experience using GoHighLevel (GHL) to manage CRM records, organize pipelines, update client information, schedule appointments, maintain notes, and support administrative workflows. Tools I work with: • Google Workspace • Microsoft Office (Excel, Word, Outlook) • Google Sheets • Canva • Zoom • AnyDesk • GoHighLevel (GHL) • GoLogin • CRM platforms and SaaS tools I'm currently seeking remote opportunities as an Operations Assistant, Administrative Assistant, Virtual Assistant, CRM Administrator, Data Entry Specialist, or Back Office Support, where I can contribute with organization, efficiency, attention to detail, and reliable administrative support.