Abdul F.

Thank you for visiting my profile. Are you looking for a professional Customer Support Specialist who can manage your customers efficiently and deliver an exceptional support experience across multiple platforms? You are in the right place. I am an experienced Customer Support Specialist with expertise in Email Support, Live Chat Support, and multi-platform customer service across eCommerce stores, SaaS businesses, and hospitality platforms like Airbnb. I ensure fast, accurate responses, professional communication, and high customer satisfaction to maintain strong brand reputation. Along with customer support, I am also an Amazon Expert specializing in Listing Creation, Amazon PPC, and A+ Content optimization to improve visibility and conversions. I also have experience managing and growing businesses on eBay, Shopify, and TikTok Shop, helping brands optimize listings, increase traffic, and generate consistent revenue growth I have successfully assisted brands like Knox, Nobleaid, Gersi, and Marubumi in increasing revenue through effective Amazon PPC strategies, listing optimization, and professional customer support services. 🔹 Customer Support Services: ✅ Live Chat Support ✅ Email Support ✅ Shopify, Amazon & eBay Customer Service ✅ Order Tracking & Fulfillment ✅ Returns & Refund Management ✅ Social Media Customer Support ✅ CRM & Helpdesk Management 🔹 Amazon Services: ✅ Amazon PPC Campaign Management ✅ Product Listing Creation & Optimization ✅ Amazon SEO & Keyword Research ✅ Product Launch & Ranking Strategies ✅ Competitor & Market Research ✅ Order & Inventory Management 🔹 Tools & Platforms: ✔️ Zendesk ✔️ Freshdesk ✔️ Gorgias ✔️ Reamaze ✔️ Zoho CRM ✔️ Shopify ✔️ Trello ✔️ Slack ✔️ Airtable ✔️ Google Sheets & Microsoft Office I also have extensive experience managing high-volume customer support operations for eCommerce stores and property management businesses, including Airbnb and Booking com support. ✅ Experience Highlights: • Managed customer support for 40+ eCommerce brands • Supported operations for 200+ Airbnb properties • Managed live chat, email support, refunds, order tracking, and supplier coordination • Delivered fast and professional customer communication with high satisfaction rates My goal is to help businesses grow through effective Amazon marketing strategies and outstanding customer service that builds long-term customer loyalty. I am dedicated, detail-oriented, and committed to delivering high-quality results. Whether you need Amazon account support, PPC management, listing optimization, or professional customer service, I am ready to help your business succeed. I look forward to working with you. Best Regards,