Jose Manuel H.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi there! My Name is Jose Herrera, I'm a service-oriented Property Manager/Leasing Assistant/Bilingual Customer Specialist/Virtual Assistant/ExecutiveAssistant; with 6+ years of experience in contact center operations (BPO) talking to customers over the phone, e-mail, and online chat, or social media, and more than 4 years on the real estate environment, with a broad range of tools and knowledge, I'm your one-stop guy! On the other hand, I have a lot of experience translating/interpreting manuals, documents, and information between English and Spanish, so communication in these languages is not a problem. If you need someone reliable, trustworthy, and efficient, I'm your One-Stop guy! These are some of the skills that I could provide to your company, store, or Start-Up: Reliability: Dependability is my second name. You can rest assured that I value your time, the client's time, and my own. Therefore, I try to be precise, like time itself. Warm Communication: Empathy and understanding are essential to understanding problems, therefore, my communication is efficient and concise between both languages, to ensure a correct exchange of information. Tech-Savvy: I have been exposed to tech since my early days; therefore, I am constantly improving and searching for software like Windows 10 and CRM Tools. Problem-Solver: Complex challenges are opportunities for me to shine. The best way to solve a problem is to be prepared for it, which is why I like to have alternatives to solve it, and not be left without options. Proactive Approach: I believe in staying one step ahead. Anticipating needs and taking the initiative to improve processes is my specialty. Attention to Detail: The devil is in the details, these are usually the culprits when something turns out perfectly or there are errors. For that reason, I take great care in handling them, so as not to lose any information along the way. I have a lot of experience managing email, chat, and VoIP tools, such as Grabber, Exigo, LiveChat, ContactCenter, Zoom, Teams, Slack, 8x8, Podium, Sera, PropertyMeld, ServiceTitan, Appfolio, Buildium, On-Site, Motion, Social Media Management, Zendesk, G-Suite, Microsoft 365, Buildium, OpenPhone, Teams. 💻 Whether you require assistance with calendar management, appointment scheduling, email correspondence, or in-depth research tasks, I'm here to make your life easier.🐱‍👤 Why to hire me? 🤒 I understand the importance of building lasting relationships between clients and the company, in addition to having a prosperous work environment. This together, creates a pleasant experience for customers, in addition to making work easier. I am at your service to work together, and take your company and brand towards your goals! 🎉