Juan José Z.

For the last 10+ years, I have helped US companies increase revenue through sales, client relationships, and better operational systems. I am a bilingual (English/Spanish) Revenue Operations Specialist with a background in high-ticket sales closing, account management, customer success, and sales leadership. I started my career in customer service, learning how customers think, what creates trust, and how to communicate with different personalities. Over time, that evolved into managing sales pipelines, closing high-ticket deals, leading teams, and improving entire customer journeys. Experience: ✔ 10+ years working with US companies ✔ 5+ years in sales & revenue roles ✔ Closed deals up to $60,000 ✔ Experience selling $25K-$30K offers ✔ B2B & B2C sales experience ✔ Managed 25+ active client accounts ✔ Managed, hired, and trained sales teams ✔ Built CRM workflows, automations, and SOPs ✔ Improved sales processes and customer journeys Areas where I create impact: SALES & REVENUE: • High-ticket closing • Discovery calls • Zoom presentations • Follow-up systems • Negotiations • Sales team training ACCOUNT MANAGEMENT: • Client onboarding • Customer retention • Upsells • Relationship management • Problem resolution OPERATIONS: • CRM optimization • Pipeline management • KPI tracking • Workflow creation • Process improvement Tools: GoHighLevel, Pipedrive, HubSpot, Salesforce, Zapier, AI Tools, Google Workspace I work best with companies that need someone who can take ownership, identify problems, communicate with customers, and create systems that drive growth. My goal is simple: protect revenue, create better customer experiences, and help businesses scale.