Cory Benazir O.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Businesses don't always need another person to simply complete a task. They need someone who can organize information, manage processes, keep systems updated, follow through on details, and help keep day-to-day operations moving. That's where I come in. I’m an Executive & Operations Assistant with 5+ years of Virtual Assistant experience and 10+ years of customer support/call center experience, with hands-on experience supporting CRM management, lead management, ecommerce operations, administrative support, market research, workflow coordination, data management, and supply chain/logistics processes. I’m comfortable working independently, learning new systems, following SOPs, identifying process gaps, and helping teams stay organized and on schedule. 🔹 OPERATIONS & ADMINISTRATIVE SUPPORT Executive & Administrative Assistance Email & Calendar Management Data Entry & Data Management Data Cleaning & Database Maintenance Document & File Organization Task & Team Coordination Follow-ups and Process Tracking Reporting & Spreadsheet Management Market & Lead Research SOP and Process Documentation Quality Assurance & Data Validation 🔹 CRM, LEAD MANAGEMENT & AUTOMATION CRM Management & Database Organization Lead Management and Follow-Up Pipeline & Contact Management GHL / GoHighLevel REsimpli Mago Talent CRM Data Cleanup Workflow Monitoring & Testing Email & SMS Automation Lead Tracking and Reporting Team Support & CRM Training I have experience helping teams monitor workflows, maintain CRM data, manage leads, troubleshoot process issues, and make sure information moves correctly through different stages of the business process. 🔹 ECOMMERCE & ORDER MANAGEMENT I also have hands-on experience handling and processing e-commerce orders across multiple platforms, including: Amazon Walmart Marketplace Shopify Faire Mable Task Includes: Ecommerce order processing and fulfillment Order entry and order tracking Order status monitoring Customer/order information management Inventory and product data support Shipping documentation Fulfillment coordination Vendor/client communication Exception and issue follow-up I understand that ecommerce operations are not just about entering orders. Accuracy, timing, inventory information, shipping requirements, documentation, and communication all affect fulfillment and customer experience. 🔹 SUPPLY CHAIN & LOGISTICS SUPPORT I have also supported supply chain, warehouse, routing, shipping, and logistics processes, including: Order fulfillment coordination Shipping and routing requirements Client-specific shipping instructions Purchase order information BOL and shipping documentation Pallet and labeling requirements Warehouse/3PL coordination Inventory monitoring Shipping deadline and MABD tracking Vendor/client follow-up Logistics documentation and SOPs I’m comfortable working with detailed client requirements and turning them into organized checklists, spreadsheets, SOPs, and easy-to-follow processes. 🔹 TOOLS & PLATFORMS CRM & Automation: GoHighLevel (GHL) • REsimpli • Mago Talent • Zoho CRM • Salesforce • Freshdesk • Siebel Ecommerce: Amazon • Walmart Marketplace • Shopify • Faire • Mable Project & Operations: Monday • ClickUp • Asana • Trello • Slack Productivity & Data: Google Sheets • Google Workspace • Microsoft Office • Excel Other: Canva • ERP systems • Workforce/QA tools 🔹 WHAT YOU CAN EXPECT FROM ME I’m highly detail-oriented and comfortable handling work that requires accuracy, organization, follow-through, and independent problem-solving. I don't like waiting for someone to tell me every step. When I encounter a problem, my approach is to research, understand the process, identify the issue, and find a practical solution while keeping the appropriate people informed. I can support your business with both the day-to-day execution and the organization behind the process. If you need someone who can help with operations, CRM, e-commerce, lead management, administrative support, research, logistics, data management, or process improvement, I’d be happy to discuss how I can support your team.