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Janelle R.

Janelle R.

Operations Consultant | Business Systems & AI Automation

Your business is growing, but are you still the person everyone depends on to keep it running? I help founders and growing companies build the operational systems, accountability, and workflows they need to scale without everything coming back to them. I'm a Growth Systems Architect and founder of Ridge Advisory. My background spans operations leadership, financial services, business systems, and practical AI implementation. Most recently, I led operations at a fractional CFO firm, where I helped transform FP&A into a structured service offering, standardized delivery processes, strengthened cross-functional accountability, and developed AI-powered tools to reduce manual work. WHAT I CAN HELP YOU WITH • Operational assessments and process improvement • Workflow design, SOPs, and business systems implementation • AI automation and operational reporting • KPI architecture, dashboards, and management cadence • Fractional CFO and financial advisory service operations • Fractional operations leadership and ongoing advisory SELECTED EXPERIENCE • Helped scale a virtual CFO program from 0 to 35+ clients in six months. • Reduced client wait times by 50% through workflow automation. • Developed AI-enabled operations and month-end reporting workflows. • Led cross-functional initiatives spanning finance, operations, sales, and technology. HOW I WORK I don't believe in documenting broken processes or introducing more software without solving the underlying problem. I identify where ownership is unclear, where information and workflows break down, and where founders have become the bottleneck. Then I build practical systems that give teams the structure and visibility to execute consistently. Whether you need a focused operational assessment, a systems implementation project, or ongoing operational leadership, I can help you move from reactive problem-solving to a more scalable way of working. Let's discuss what's holding your business back.

🇺🇸Tampa, United States$85/hr100% JSS4.93 (3)Since Sep 2022

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#235,071 / 412k
🇺🇸Country#37,159 / 62.1k
Revenue, last 30 days
$0
Total earnings
$6.3k

Billed in all: $6.6k

World#235,071 / 412k
🇺🇸Country#37,159 / 62.1k
Per project
$1.6k
Projects, last 6 months
0
World#209,857 / 412k
🇺🇸Country#27,406 / 62.1k
Projects in all
4
25% fixed75% hourly
World#283,744 / 412k
🇺🇸Country#40,819 / 62.1k

Earnings, last 30 days

$6.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.5k$6.6k$6.7k$6.8kOct 9Oct 24Nov 8

Skills