Lakisha L.

With over 19 years of experience as an Administrative Assistant, I bring a proven track record of supporting executives, managing office operations, and delivering high-quality customer service. I excel in organizing workflows, managing schedules, and executing a wide range of administrative tasks with minimal supervision. My background also includes virtual assistance, customer communication, event planning, and personal task management. I’m known for my attention to detail, proactive approach, and empathic communication style. Core Skills & Experience Communication & Customer Support • Inbound/Outbound Calls & Dispatching • Excellent verbal and written communication • Empathic listener and client-focused support Office & Workflow Management • Calendar and Email Management • Office Logistics and Supply Management • Workflow Optimization – Experience with Dubsado, Canva, and more Technical Proficiency • Google Workspace, Microsoft Office Suite, Teams, Zoom • Data Entry, Spreadsheet Creation & Maintenance • Event Planning and Coordination Bookkeeping & Admin Support • Basic Bookkeeping / Invoicing • Report Preparation, Editing, and Correspondence • Travel Arrangements: Flights, Hotels, Transportation Recruitment & Onboarding • Onboarding Support and Interview Panel Preparation • Applicant Testing & Confidential Packet Preparation Personal & Specialized Services • Virtual Home Staging • Handwritten Cards and Letters • Personal Task Assistance Certifications & Training Customer Service & Ethics Mental Health & Wellness Awareness Microsoft Excel Data Analysis with Power Pivot Microsoft Office: OneNote, Outlook, Word, PowerPoint Google Workspace, Zoom, Teams – Cloud-Based Collaboration Tools * As a Virtual Assistant, I work independently and remotely while maintaining clear communication, consistent follow-through, and a personalized approach to support. I take pride in being dependable, well-organized, and deeply committed to helping clients manage both professional and personal tasks effectively.