Rocynth Thea Mae C.

Healthcare VA | Content Moderator | 5+ Yrs Phone Chat & Email Support

As a Healthcare Virtual Assistant and experienced Content Moderator, I bring 5+ years of hands-on expertise in supporting clients through email, live chat, voice, and admin tasks. 💼 Healthcare VA Experience: I’ve assisted medical professionals with prior authorizations, patient scheduling, data entry into EMR/EHR systems (familiar with tools like Jane App, TelegraMD & BestPractice), insurance verifications, and secure communication—all while maintaining HIPAA compliance. 🔒 Content Moderation Expertise: Skilled in reviewing and moderating large volumes of content (including NSFW), ensuring platform safety, community guidelines, and accuracy. ✨ Tools I’ve used: EMR/EHR platforms (e.g., BestPractice, Jane App, TelegraMD) · Zendesk · Freshdesk · Slack · Gorgias · Shopify · Canva · Google Workspace · ClickUp · Notion · MS Office ✅ Strong suits: High attention to detail Fast learner with minimal supervision Calm under pressure Excellent written English Comfortable with multitasking Let’s work together to create a safe, productive, and professional digital environment—whether it’s healthcare assistance or moderation support.