Anam H.

What My Clients Say: ⭐️⭐️⭐️⭐️⭐️ "Anam is a strong and trusted professional and demonstrates strong commitment to projects and extensive experience in Quality Assurance activities for enterprise grade SaaS software. She will be an asset to any team." Most QA freelancers run test cases. I build quality systems that protect production. I'm a Principal QA / Test Automation Engineer with 7+ years of experience ensuring enterprise-grade software doesn't just work in demos — it survives real users, real data, and real scale. My background spans enterprise distribution & e-commerce (Fastenal), cybersecurity SaaS (Proofpoint — 4 retained Upwork Enterprise contracts, 100% Job Success, 5.0★), telecom CRM (Lebara), retail & pharmacy (Walmart Pharmacy, Bed Bath & Beyond), and Dynamics 365 / CRM programmes (American Car-Mart) — products used by large North American and global enterprises where release risk is not optional. My focus is simple: Turn QA from a bottleneck into a quality infrastructure that protects your business. ⚙️ What I test in production - Functional & Regression Testing: end-to-end coverage across complex, multi-layered web, CRM, and SaaS systems - UI Automation: Katalon Studio (Groovy), Selenium WebDriver (Java), Playwright (Java) — Page Object Model & BDD frameworks - API Testing: Postman & REST / microservices validation across real request/response workflows - Database Testing: SQL / MySQL for backend data integrity, not just UI-level checks - Performance & System Testing: JMeter and targeted load checks to find failure points before users do - UAT & Go-Live Support: client-facing acceptance, release quality gates, and production readiness - Enterprise Platform Testing: Dynamics 365, SharePoint, e-commerce, and SaaS integrations 🧠 How I think (this is what separates me) I don't just execute test cases. I design QA architecture: Requirements analysis → test strategy → test plan → case design → automation framework → CI/CD quality gates → bug lifecycle → regression coverage → documentation → team enablement This ensures your software is: - ✅ Reliable before it ships - ✅ Covered at the system level, not just the surface - ✅ Automated where it matters and documented so quality doesn't disappear when I leave - ✅ Integrated into your Azure DevOps / Jenkins workflow, not bolted on at the end 🧰 Core QA Stack Katalon Studio (Groovy) Selenium WebDriver (Java) Playwright (Java) Cucumber / Gherkin / TestNG / JUnit Postman SQL / MySQL JMeter Azure DevOps Jenkins Git / GitHub / Bitbucket JIRA / Xray / Zephyr / TestRail / QMetry Dynamics 365 / SharePoint / Enterprise CRM Agile / Scrum / Kanban 🎯 Why clients hire me - I've led Principal-level QA automation on Fastenal enterprise B2B e-commerce and delivered 4 retained contracts for Proofpoint SaaS - I think in systems and frameworks, not checklists - I reduce release risk — reusable automation, CI/CD gates, and clear coverage matrices - I write test plans and frameworks that become living documentation - I mentor engineers and leave QA processes that outlast the engagement 🚀 Ideal projects I work on - SaaS / enterprise products needing structured QA or automation from scratch - API-heavy platforms requiring deep UI + API integration testing - Teams shipping on Azure DevOps / Jenkins who need quality gates that actually block bad releases - Products with weak regression coverage that break under real workflows - Dynamics 365, CRM, e-commerce, or compliance-sensitive platforms needing end-to-end quality ownership 📩 Let's work If your product is shipping bugs, missing test coverage, or has no automation / QA strategy — share what you're building. I'll respond with: 👉 testing approach 👉 coverage gaps I'd address first 👉 fastest path to a stable, shippable product Not just test cases — how to build quality correctly. — Anam Hafeez