Wan Farah Diana B.

ABOUT ME I am an experienced Virtual Assistant and Project Coordinator with a robust background in property management, human resources, and administrative support across various industries. Currently, as a Property Listings and Operations Coordinator at RentLondonFlat, I manage high-demand rental properties, ensuring the accuracy and optimization of listings while providing exceptional customer service to landlords and tenants. My previous roles, including HR & Admin Manager and Executive Secretary, have sharpened my skills in time management, documentation, and cross-functional collaboration. I thrive on optimizing processes and driving successful outcomes, leveraging my ability to tackle complex problems and find creative solutions. As a dedicated team player, I am passionate about supporting operations and enhancing efficiency in every project I undertake. 🔎 SERVICES OFFERED ⭐ Virtual Assistance/Administrative: • Manage your inbox efficiently to ensure timely responses and organization. • Conduct thorough and precise online research to support your projects. • Organize and coordinate meeting schedules and appointments for maximum productivity. • Create and refine documents to meet your standards, including compelling presentations using Canva or PowerPoint. • Handle customer interactions with professionalism. • Input and manage data meticulously. • Organize and delegate tasks to maximize efficiency. ⭐ Project Management: • Ensure projects run smoothly from inception to completion through effective task planning, delegation, and tracking. • Maintain and oversee project budgets to avoid cost overruns. ⭐ Procurement and Operations: • Source and negotiate with suppliers for optimal terms. • Monitor and manage inventory to ensure seamless operations. • Conduct detailed cost analysis to inform business decisions. ⭐ Light Bookkeeping: • Keep your financial accounts balanced through accurate account reconciliation. • Monitor and report on business expenses. • Ensure your billing and payments are up to date through diligent invoice management. 💻 SOFTWARE PROFICIENCY • Data Management: Excel • Document Management: Word, PDF • Virtual Meetings: Zoom • Basic WordPress Site Updates • Cloud Storage: OneDrive • Tools: Intercom, Appsheet, Slack, Vacation Tracker, SAP, Steak, Notion • Design and Presentation: Skilled in Canva • Team Communication: Experienced with Slack 🕰️ COMMITMENT As a new freelancer on Upwork, I am committed to delivering high-quality work and forging positive, long-lasting relationships with my clients. I prioritize clear communication and timely delivery, ensuring that your needs are met with precision and professionalism. My passion lies in helping businesses streamline their operations, achieve their goals, and maximize their potential for success. 📱LET'S CONNECT I would love the opportunity to partner with you to elevate your business operations. What specific challenges are you facing that I can assist you with? Together, we can make your business more organized, efficient, and successful! Feel free to reach out, and let’s start a conversation!