Usama S.

I build AI-powered systems that handle customer conversations, capture and qualify leads, book appointments, and automate repetitive business tasks — so business owners can respond faster, lose fewer leads, and spend less time on manual work. Over the past 5+ years, I've built 1,200+ automation workflows for 200+ businesses across real estate, dental clinics, gyms, coaching, agencies, and local service businesses. What makes me different: I don't just build a chatbot or connect two apps. I design complete systems that cover the full customer journey — from the moment someone shows interest to the point they become a qualified lead, booked appointment, or paying customer. What I build: AI chatbots and assistants for Instagram, WhatsApp, Messenger, and websites — connected to your business knowledge base, FAQs, and backend systems. AI voice agents and phone automation using Retell AI and Twilio — for AI receptionists, appointment booking, missed-call follow-up, and lead qualification calls. ManyChat automation — Instagram DM funnels, comment-to-DM workflows, WhatsApp flows, lead capture, follow-up sequences, and CRM integrations. n8n and backend workflow automation — lead processing, API integrations, database updates, notifications, multi-step business processes, and custom JavaScript logic when standard integrations aren't enough. CRM, database, and lead management automation using Supabase, Airtable, Google Sheets, GoHighLevel, and API-based integrations. Appointment booking automation with scheduling platforms — connected to AI assistants so customers can check availability and book without human involvement. Marketing and lead follow-up automation — Meta lead form to instant WhatsApp or Messenger response, conversion tracking with Meta Pixel and Conversions API, and end-to-end funnel automation. A typical system I build works like this: Customer sees an ad or sends a message, AI assistant responds instantly, customer is asked qualifying questions, information is captured, lead is saved in a CRM or database, sales team is notified, and appointment is booked automatically. I also work with marketing agencies as a white-label automation partner — building ManyChat workflows, AI chatbots, n8n automations, and CRM integrations for their clients. If you need an AI-powered system that actually works and doesn't break, send me a message with what you're trying to automate. I'll tell you exactly what I'd build and what it'll cost.