Back to leaderboardLast snapshot: Nov 7
Adela P.
Customer Experience
Thank you for taking a look into my profile! Im a bilingual customer service specialist with hands-on experience in healthcare and telecommunications environments, supporting clients through structured call flows, data verification, and system-based scheduling platforms. Skilled in CRM systems, compliance-driven documentation, and KPI tracking to maintain accuracy, efficiency, and service-level agreements (SLAs). Recognized for maintaining high service quality while managing complex inquiries in fast-paced, metrics-driven operations.
🇭🇳Tegucigalpa, Honduras$10/hr90% JSS4.99 (5)Since Sep 2022
Earnings and projects
MRR
$1,878$1.9k
Last 6 months ÷ 6
World#24,504 / 412,022 / 412k
🇭🇳Country#101 / 1,029 / 1,029
Revenue, last 30 days
$1,954$2k
Last 6 months: $11k
World#21,992 / 412,022 / 412k
🇭🇳Country#94 / 1,029 / 1,029
Total earnings
$79,874$80k
Billed in all: $84,217$84k
World#49,786 / 412,022 / 412k
🇭🇳Country#110 / 1,029 / 1,029
Per project
$15,975$16k
$11k in the last 6 months
World#8,450 / 412,022 / 412k
🇭🇳Country#55 / 1,029 / 1,029
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇭🇳Country#154 / 1,029 / 1,029
Projects in all
5
Across 7 contracts
0% fixed100% hourly
World#266,042 / 412,022 / 412k
🇭🇳Country#177 / 1,029 / 1,029
Earnings, last 30 days
$84.2k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 8% in Customer Experience
Ranked by MRR among everyone on Upwork with the skill.
- #235Customer Experience2,788 freelancers · 🇭🇳 #9Top 8%🇭🇳#9 of 41