Karen B.

I’ve worked as a virtual assistant for several years, helping small and mid-sized businesses streamline administrative tasks, schedule appointments, qualify leads, and manage projects so leaders can focus on growth.​ I bring practical sales and marketing experience — cold calling, appointment setting, and customer support — with a proven record of partnering with CEOs and clients to meet objectives and drive revenue. I’m committed to making a positive impact, dependable and growth-minded, and I use strong emotional and social intelligence to build trust and support teams and clients effectively. SUMMARY OF SKILLS AND QUALIFICATIONS  Years of experience as an appointment setter and cold caller for small and medium businesses.  Prequalify client leads through cold calling and email.  Updates and keeps track of all lead information in the client's database.  Perform follow-up calls with leads.  CRM Management and Data entry  Ability to multitask using multiple mediums of communications simultaneously including phone, email and chat while working in fast-paced environment.  Can negotiate with customers and converts a query into sale.  Excellent in communication skills and a strong business acumen.  Consistent in setting appointments.  Has an infectious can-do-attitude.  Flexible to work in graveyard shift.  Keen to details.  Knowledgeable and hands on experience with the use of different dialers and CRM tools.  Has a strong work ethics, independent, self-starter and can adapt to change quickly.  Have a strong source of motivation that drives to do my best.  Proficient with the use of MS Office, Google drive, docs, spreadsheets and forms.