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Awassa S.

Awassa S.

Customer Service Specialist/Chat & Email /VO Artist/Writer/Proofreader

Hello everyone! I am a native French speaker with multiple skills as a very experienced customer service representative with a background in management economics... In fact I have MORE THAN 10 YEARS OF WORK EXPERIENCE and I can perform the following tasks for you : - Provide an excellent customer service experience to your clients/customers.- Contact prospects by phone call / SMS (in French FR, French CA or Arabic).- Receive calls from prospects, respond to their requests (questions, information, complaints) and provide an excellent customer service experience...- Provide meaningful training in remote telemarketing (FR/AR) - Develop targeted sales scripts (service/product) for call centers - A perfect translation (EN/FR, AR/FR, FR/AR) - Professional writing/transcription/Proofreading in French and Arabic - An excellent voiceover in French and Arabic - Data entry, Word PDF word processing; Project study ... Why choose me? : - Excellent communication and relational ease. - Available full-time - Professional work - I am an enthusiastic, reliable and goal-oriented person, who cares a lot about the quality of my work and always respects delivery deadlines, I always achieve the objectives entrusted to me.

🇹🇳Sidi Bouzid, Tunisia$15/hr100% JSS4.40 (4)Since Sep 2022

Earnings and projects

MRR
$1

Last 6 months ÷ 6

World#182,448 / 412k
🇹🇳Country#562 / 1,246
Revenue, last 30 days
$0

Last 6 months: $5

Total earnings
$6k

Billed in all: $6.1k

World#238,889 / 412k
🇹🇳Country#664 / 1,246
Per project
$603

$2 in the last 6 months

World#165,760 / 412k
🇹🇳Country#448 / 1,246
Projects, last 6 months
2

Across 3 contracts

33% fixed67% hourly
World#88,919 / 412k
🇹🇳Country#254 / 1,246
Projects in all
10

Across 20 contracts

35% fixed65% hourly
World#201,802 / 412k
🇹🇳Country#600 / 1,246

Earnings, last 30 days

$6.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5.9k$6.0k$6.1k$6.2kOct 9Oct 24Nov 8

Skill rankings: Top 38% in Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #40French to Arabic Translation97 freelancers · 🇹🇳 #10Top 41%
  2. #234Customer Service Training470 freelancers · 🇹🇳 #2Top 50%
  3. #591Call Center Management1,271 freelancers · 🇹🇳 #4Top 46%
  4. #593English to French Translation1,296 freelancers · 🇹🇳 #21Top 46%
  5. #1,321Voice Recording2,556 freelancers · 🇹🇳 #2Top 52%
  6. #1,515Audio Transcription2,774 freelancers · 🇹🇳 #7Top 55%
  7. #2,405Voice-Over5,093 freelancers · 🇹🇳 #2Top 47%
  8. #2,480Customer Relationship Management5,121 freelancers · 🇹🇳 #1Top 48%