Awassa S.
Customer Service Specialist/Chat & Email /VO Artist/Writer/Proofreader
Hello everyone! I am a native French speaker with multiple skills as a very experienced customer service representative with a background in management economics... In fact I have MORE THAN 10 YEARS OF WORK EXPERIENCE and I can perform the following tasks for you : - Provide an excellent customer service experience to your clients/customers.- Contact prospects by phone call / SMS (in French FR, French CA or Arabic).- Receive calls from prospects, respond to their requests (questions, information, complaints) and provide an excellent customer service experience...- Provide meaningful training in remote telemarketing (FR/AR) - Develop targeted sales scripts (service/product) for call centers - A perfect translation (EN/FR, AR/FR, FR/AR) - Professional writing/transcription/Proofreading in French and Arabic - An excellent voiceover in French and Arabic - Data entry, Word PDF word processing; Project study ... Why choose me? : - Excellent communication and relational ease. - Available full-time - Professional work - I am an enthusiastic, reliable and goal-oriented person, who cares a lot about the quality of my work and always respects delivery deadlines, I always achieve the objectives entrusted to me.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5
Billed in all: $6,093$6.1k
$2 in the last 6 months
Across 3 contracts
Across 20 contracts
Earnings, last 30 days
Skill rankings: Top 38% in Writing
Ranked by MRR among everyone on Upwork with the skill.
- #40French to Arabic Translation97 freelancers · 🇹🇳 #10Top 41%🇹🇳#10 of 20
- #234Customer Service Training470 freelancers · 🇹🇳 #2Top 50%🇹🇳#2 of 3
- #591Call Center Management1,271 freelancers · 🇹🇳 #4Top 46%🇹🇳#4 of 6
- #593English to French Translation1,296 freelancers · 🇹🇳 #21Top 46%🇹🇳#21 of 36
- #1,321Voice Recording2,556 freelancers · 🇹🇳 #2Top 52%🇹🇳#2 of 12
- #1,515Audio Transcription2,774 freelancers · 🇹🇳 #7Top 55%🇹🇳#7 of 15
- #2,405Voice-Over5,093 freelancers · 🇹🇳 #2Top 47%🇹🇳#2 of 12
- #2,480Customer Relationship Management5,121 freelancers · 🇹🇳 #1Top 48%🇹🇳#1 of 7