Roxana M.
Virtual Assistant Data Entry | Customer Service | Content Management
🚀Thanks for visiting my profile🚀 You've come to the right place, and I love that you're here. I am here to multiply your time, AND MAKE YOUR WORK MY WORK. ¿What do I do? Well, in my work and study experience, I have divided my knowledge into theory and practice: Administrative Assistant📓Data Entry 💻Costumer Service👥Social Media📲 and Design🎨 Yes, I know, they are different niches, but you can't avoid what you love. And yes, my native language is Spanish, but I have done a lot of work in English and would love to continue doing so. So, this is what I can do: ☑️ Database creation (Excel) ☑️ Document writing ☑️ eCommerce data entry ☑️ PDF to Excel/Word ☑️ CRM data entry (Asana, Notion, Click up) ☑️ Copy past work ☑️ Accurate data entry ☑️ Document conversion ☑️ Website data entry ☑️ Invoice preparation ☑️ Data collection ☑️ Administrative support ☑️ Virtual assistance ☑️ I can transcribe as fast as a gazelle (english and spanish) ☑️ I can transcribe any type of document (english and spanish) ☑️ I can review, and edit all types of documentation (spanish) ☑️ I can do audio/video transcription (spanish) ☑️ I can do accuracy verification (spanish) ☑️ I can correct spelling and grammatical errors (spanish) But I can also do: ☑️ Support and customer service ☑️ Community management ☑️ Social media content management ☑️ Custom templates ☑️ PDF to PPT ☑️ PDF to PDF ☑️ Social media banners ☑️ Social media posts ☑️ Reels Social Media platforms I use day in a day out: 🌟 Instagram 🌟 Tiktok 🌟 Youtube 🌟 Pinterest 🌟 X (Twitter) 🌟Telegram Creative tools I currently use: 🌟 Canva 🌟 Buffer 🌟 Notion 🌟 Asana 🌟 Click Up 🌟 Zoom 🌟 Whatsapp 🌟 AI (ChatGPT, Claude) 🌟 Microsoft Word 🌟 Microsoft Excel 🌟 Microsoft Powerpoint Who I am? 🧰 I am a graduate in Administration, and I have more than 10 years of experience, as administrative assistant, with solid knowledge in customer service, project management, typing, data transcription and proofreading. 🎨I have also done design work for more than 5 years, applying typography, colors, fonts, templates. My studies in design have been acquired through courses and tutorials on YouTube from Susan Gorbina, Digitaldemy, TioTech, JoalTube, among others. I also hold a Community Manager certificate, as well as one in e-commerce from Google and another in project management from soylider.net. Working with me, you will: 1️⃣ Receive high quality, professional and efficient service, on time. 2️⃣ Receive attention and solution to your service according to your requirement. 3️⃣ Receive a fast and effective response time. 4️⃣ Strong organizational skills and attention to detail. Qualifications: ⏩ Strong organizational skills and attention to detail. ⏩ Excellent communication and teamwork abilities. ⏩ Ability to multitask and prioritize tasks effectively. ⏩ Proactive mindset with a willingness to learn and adapt to new challenges. 💡I invite you to review my profile and see some of my work💡And, if you have a proyect to discuss, or even if you don't know exactly what you want and need my consultation, you can CONTACT ME! 🗯️ Or save my profile in case you need me later. Thank you so much. (PAYMENT=THROUGH UPWORK ONLY)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $609
Billed in all: $1,469$1.5k
$101 in the last 6 months
Across 19 contracts
Earnings, last 30 days
Skill rankings: Top 28% in English
Ranked by MRR among everyone on Upwork with the skill.
- #28Business Transcription95 freelancers · 🇻🇪 #1Top 29%🇻🇪#1 of 3
- #29Venezuelan Spanish Dialect84 freelancers · 🇻🇪 #22Top 35%🇻🇪#22 of 61
- #964Audio Transcription2,774 freelancers · 🇻🇪 #14Top 35%🇻🇪#14 of 41
- #1,212Spanish3,288 freelancers · 🇻🇪 #132Top 37%🇻🇪#132 of 347
- #1,615Typing5,170 freelancers · 🇻🇪 #17Top 31%🇻🇪#17 of 39
- #2,705General Transcription8,318 freelancers · 🇻🇪 #55Top 33%🇻🇪#55 of 175
- #3,815Microsoft Word12,572 freelancers · 🇻🇪 #58Top 30%🇻🇪#58 of 137
- #4,725English17,148 freelancers · 🇻🇪 #126Top 28%🇻🇪#126 of 339