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Humberto M.

Humberto M.

Customer service/Tech support/Billing SaaS

Are you looking for a reliable, detail-oriented SaaS billing and operations professional to streamline your financial processes and ensure smooth customer support? I’m here to help. I’m Humberto Mangas, a billing and customer operations specialist with over 3 years of experience supporting major brands like Microsoft Xbox & Surface and Amazon USA. I’ve worked with both B2B and B2C clients, handling everything from contract review and order processing to technical support and billing resolution.

🇳🇮Managua, Nicaragua$7/hr80% JSS3.76 (5)Since Sep 2022
GlobeUpwork

Earnings and projects

MRR
$911

Last 6 months ÷ 6

World#52,248 / 412k
🇳🇮Country#280 / 1,207
Revenue, last 30 days
$0

Last 6 months: $5.5k

Total earnings
$20k

Billed in all: $25k

World#140,621 / 412k
🇳🇮Country#579 / 1,207
Per project
$4k

$1.8k in the last 6 months

World#43,082 / 412k
🇳🇮Country#232 / 1,207
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇳🇮Country#57 / 1,207
Projects in all
5
20% fixed80% hourly
World#266,042 / 412k
🇳🇮Country#278 / 1,207

Earnings, last 30 days

$25kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24,500$24,750$25,000$25,250Oct 8Oct 23Nov 7

Skill rankings: Top 13% in English to Spanish Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #23Help Desk Software91 freelancers · 🇳🇮 #2Top 25%
  2. #134Hardware Troubleshooting642 freelancers · 🇳🇮 #2Top 21%
  3. #169Microsoft 365 Copilot933 freelancers · 🇳🇮 #5Top 18%
  4. #315Troubleshooting1,460 freelancers · 🇳🇮 #7Top 22%
  5. #315Ticketing System1,296 freelancers · 🇳🇮 #3Top 24%
  6. #330English to Spanish Translation2,468 freelancers · 🇳🇮 #14Top 13%
  7. #392Tech & IT2,238 freelancers · 🇳🇮 #9Top 18%
  8. #1,422CRM Software8,314 freelancers · 🇳🇮 #16Top 17%