Fiona Ritchee D.

Hi my name is Fiona! I'm from the Philippines, but I grew up abroad in Australia and Malaysia. I help businesses turn cold leads into qualified appointments and real sales opportunities. With solid experience in cold calling, lead generation, customer service, and team support, I’ve worked with clients across real estate, bridal wholesale, AI services, and local business marketing. I specialize in engaging decision-makers, building rapport quickly, and guiding conversations toward booked appointments and conversions. My background in top BPO companies like Ubiquity, ePerformax, and as a Subject Matter Expert for T-Mobile has strengthened my communication skills, adaptability, and ability to handle high-volume tasks while maintaining professionalism and results. What I bring to your business: • High-quality cold calling and appointment setting • Strong objection handling and persuasive communication • Ability to connect with diverse clients (international experience) • CRM management, follow-ups, and lead tracking • Reliable, disciplined, and results-driven work ethic I don’t just make calls, I represent your brand and create opportunities that grow your pipeline. If you’re looking for someone who can confidently engage prospects and consistently deliver results, I’m ready to help. And I’m excited to collaborate with clients who need someone dependable, motivated, and committed to helping their business grow. Whether it’s customer outreach, appointment setting, or general support, I’m here to make sure your goals are achieved smoothly and efficiently.