Mansi S.
Virtual Operations Assistant | CRM Workflow & Automation Specialist
⚙️ Your operations are only as strong as the systems behind them and people who build it. I am an Upwork Top Rated Virtual Operations Expert who helps founders, startups, and growing teams build clean CRM workflows, dashboards, automations, and backend systems that keep the business running without chaos. I don’t just “assist” with tasks. I help you fix the system behind the work. If your leads are getting lost, follow-ups are manual, dashboards are messy, or your team is working across too many disconnected tools, I can help you organize the workflow and build a system your team can actually use every day. Here’s what I can help with: 🔹 CRM Setup & Workflow Management GoHighLevel, Salesforce, Airtable, lead pipelines, custom fields, tags, stages, follow-up workflows, and clean contact management. 🔹 Automation with Zapier, Make & n8n Connecting forms, CRMs, spreadsheets, email, Slack, ClickUp, Google Drive, and other tools so repetitive work happens automatically. 🔹 GHL & Clickup Operations Systems Workspaces, dashboards, automations, custom fields, SOPs, task flows, team workflows, and daily operations management. 🔹 Dashboards & Reporting Google Sheets, Excel, KPI dashboards, weekly reports, pipeline trackers, pivot tables, and clean reporting views for decision-making. 🔹 Virtual Operations Support Inbox, calendar, documentation, admin workflows, team coordination, process cleanup, and founder support with a systems-first approach. ✅ What I’ve delivered for clients: ⭐ Managed admin and operations support across ClickUp, GoHighLevel, Google Drive, JotForm, and documentation for 367 hours with 5.0 feedback ⭐ Built and automated ClickUp workflows, trackers, and reporting systems for a real estate operations team for 258 hours with 5.0 feedback ⭐ Supported a fast-scaling vocational school with admin workflows, forms, integrations, and operational systems for 148 hours with 5.0 feedback ⭐ Built ClickUp systems and a sales pipeline for a contract operations role with 5.0 feedback 🛠 Tools I work with: ClickUp · GoHighLevel · Salesforce · Airtable · Zapier · Make · n8n · Jotform · Google Workspace · Google Sheets · Excel · Slack · HoneyBook · ManyChat · Flodesk · Canva · PhoneBurner My goal is simple: help you move from scattered tasks and manual follow-ups to a clean operating system where your CRM, workflows, dashboards, and automations work together. If your business is growing faster than your systems can keep up, send me a message. I’d be happy to help you clean up the backend and build a workflow that actually works.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $22,418$22k
$5.7k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 4% in ManyChat
Ranked by MRR among everyone on Upwork with the skill.
- #17ManyChat430 freelancers · 🇮🇳 #1Top 4%🇮🇳#1 of 28
- #28Jotform304 freelancers · 🇮🇳 #4Top 9%🇮🇳#4 of 42
- #51Microsoft Excel PowerPivot1,098 freelancers · 🇮🇳 #3Top 5%🇮🇳#3 of 107
- #87Documentation1,320 freelancers · 🇮🇳 #5Top 7%🇮🇳#5 of 75
- #102Project Workflows1,289 freelancers · 🇮🇳 #4Top 8%🇮🇳#4 of 73
- #183ClickUp2,407 freelancers · 🇮🇳 #8Top 8%🇮🇳#8 of 95
- #213Calendar Management4,894 freelancers · 🇮🇳 #2Top 4%🇮🇳#2 of 68
- #224Airtable2,685 freelancers · 🇮🇳 #25Top 8%🇮🇳#25 of 277