Ann K.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Sep 25, 2026.

I am a Legal Assistant with hands-on experience supporting Florida personal injury matters through the pre-litigation process, with particular experience in medical records and billing management, provider coordination, liens and subrogation, balance verification, document preparation, and case file management. In my most recent role, I worked as a Legal Assistant/Medical Records Coordinator at a personal injury law firm in Florida, United States. I reviewed case information and treatment history, identified healthcare providers, prepared and submitted HIPAA-compliant medical record and billing requests, and consistently followed up on outstanding documentation through completion. I also coordinated with healthcare providers, insurance companies, and subrogation vendors; obtained lien and subrogation information; prepared balance verification and bill reduction requests; tracked turnaround times; and resolved outstanding record-related issues. I reviewed and organized incoming medical records, bills, balances, lien notices, reductions, and provider correspondence and compiled complete medical documentation packages for case manager review. My work supported case evaluation, demand preparation, and settlement by helping ensure necessary medical, billing, and lien documentation was complete, accurate, organized, and readily accessible to the legal team. I worked closely with case managers, legal assistants, healthcare providers, insurance companies, and other third parties to keep cases moving. I am comfortable working independently in a remote legal environment, managing multiple outstanding requests, maintaining consistent follow-up, communicating professionally with legal teams and third parties, and quickly adapting to established firm procedures and technology. Professional Snapshot • Professional Role: Legal Assistant • Most Recent Role: Legal Assistant / Medical Records Coordinator – Personal Injury • Practice Experience: Personal Injury | Pre-Litigation • Core Legal Skills: Case Review, Medical Records & Billing Management, HIPAA-Compliant Record Requests, Provider Coordination, Liens & Subrogation, Balance Verification, Bill Reduction Requests, Document Preparation, Follow-Up & Status Tracking, Case File Management, Demand Preparation Support, and Settlement Documentation Support • Case Management & Legal Tools: SmartAdvocate, Lawmatics, Adobe, DocuSign, and iLovePDF • Medical Records & Retrieval Platforms: Verisma, ChartSwap, Ciox/Datavant, MRO, Email, and Fax • Communication & Collaboration: RingCentral, Slack, and Microsoft Outlook • Productivity Tools: Microsoft Word • Work Schedule: Monday–Friday | U.S. Business Hours | Up to 40 Hours/Week • Availability: Available Immediately / As Required