Rachel G.

EXPERIENCED Email Support | Ecommerce VA

💡 Need reliable support for your Ecommerce business or online operations? I specialize in Customer Support, Ecommerce Assistance, and Virtual Assistance — helping business owners like you focus on growth while I handle the behind-the-scenes work. With my background in Customer Support for Ecommerce brands, I’ve worked directly with customers, managed online orders, handled returns, and kept everything running smoothly across multiple platforms. 🛒 Ecommerce & Customer Support ✨Shopify – assisting customers with orders, refunds, returns, and product inquiries ✨3PL Tools – tracking, fulfillment, warehouse coordination ✨Inventory Management – updating and monitoring stock levels, maintaining accurate records ✨Customer communication: email & online chat 🔥 Virtual Assistance Efficient and organized, I can take care of: ✨Calendar management (Gmail, Outlook, Calendly, Google Calendar) ✨Data entry & organization ✨Microsoft Office & Google Suite ✨Team communication (Slack, Discord, Zoom, Teams, Skype) ✨Project management (Asana, ClickUp, Trello, Notion) 🎨 Social Media Management & Content Creation ✨Canva, Capcut ✨Hootsuite, Buffer, Airtable, Later ✨Strategy planning, post scheduling, and content design ✅ What you get when working with me: 💡Reliable Ecommerce & customer support 💡Organized workflows and updated systems 💡Quick communication and attention to detail 💡A tech-savvy, adaptable assistant who keeps things moving 📩 If you’re ready to free up your time and scale your business, send me an Invite or Offer here on Upwork. Let’s chat or set up a call! Best, Rachel