Antoinette L.

With over 20 years of work experience and over 10years of experience in customer service. I have successfully worked in both entry-level and Team Manager roles. Delivering exceptional customer service, client feedback, staff coaching and development sessions, technical support, quality and sales across various channels, including phone, chat, and email. My strong command of the English language, coupled with my professional demeanor and charismatic personality, enables me to connect with individuals from diverse backgrounds. I am dedicated to helping businesses retain customers and achieve growth through effective communication and support. Areas of Expertise: People & Project Management Reporting Quality control Customer Service Support & Training Ticketing & Chat Support Sales Email Support Data Entry Additionally, I possess experience in data entry and accounting, and I am proficient in Microsoft tools. Let’s work together to elevate your customer experience and drive your business forward!