Welch Maria M.
Agile Project Manager | Operations Manager | Process Optimization
Agile Project Manager | Operations Manager | QA Background | Workflow & Team Leadership Expert 💼 Nearly 4 Years of Experience 🎯 Software, Operations & Digital Projects 🚀 Agile & Process Implementation Specialist 📊 Metrics, Reporting & Performance Management Hi! I’m Welch, a Project and Operations Manager with nearly 4 years of experience in software projects, process optimization, and team leadership. I specialize in organizing complex projects and operations, structuring teams, implementing efficient processes, and turning chaos into clarity — so companies can scale with confidence and predictability. I’m passionate about building organized, motivated, and high-performing teams — while giving founders and stakeholders full visibility into progress, risks, and results. ________________________________________ 📌 SERVICES OFFERED ◾ Project & Operations Management I manage projects and operational workflows from planning to delivery, ensuring timelines, scope, priorities, and resources are always aligned. ◾ Agile Leadership & Scrum Management I conduct all Scrum ceremonies, backlog management, sprint planning, and continuous improvement practices to keep teams productive and focused. ◾ Process Design & Optimization I map, document, and implement scalable processes that bring clarity, reduce rework, and improve efficiency across departments. ◾ Team Leadership & Performance Management I lead, motivate, and support cross-functional teams, ensuring high engagement, accountability, and consistent delivery. ◾ Reporting, Metrics & Stakeholder Communication I create dashboards, presentations, and reports with KPIs, productivity metrics, and project insights for data-driven decision-making. ◾ Quality Assurance & Risk Management With a strong QA background, I help teams prevent defects, manage risks, and maintain high-quality standards throughout delivery. ________________________________________ 🛠️ TOOLS & PLATFORMS: Jira, ClickUp, Monday, Asana, Trello, Notion, Confluence, Slack, Excel, Sheets, Figma, Miro, Airtable, Bitbucket ________________________________________ 🌟 WHAT I BRING TO YOUR BUSINESS ✨ Clear Structure: Well-defined workflows and responsibilities ✨ Operational Efficiency: Reduced bottlenecks and wasted time ✨ Strong Leadership: Motivated and aligned teams ✨ Full Transparency: Real-time visibility for stakeholders ✨ Reliable Delivery: Predictable timelines and quality results ✨ Scalability: Systems designed for growth ________________________________________ 🎓 EDUCATION 🎓 Postgraduate Degree in Software Engineering (Quality Focus) 🎓 Postgraduate Degree in Project Management & Agile Methodologies ________________________________________ 🤝 WHY WORK WITH ME? I combine technical knowledge, strategic thinking, and people-focused leadership to help businesses execute projects smoothly and sustainably. ________________________________________ 📩 Click “Hire” and let’s bring clarity, structure, and efficiency to your projects and operations.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $17k
Billed in all: $21,141$21k
$17k in the last 6 months
Across 14 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Notion
Ranked by MRR among everyone on Upwork with the skill.
- #21QA Management453 freelancers · 🇧🇷 #1Top 5%🇧🇷#1 of 2
- #41Operations Management Software807 freelancers · 🇧🇷 #1Top 5%🇧🇷#1 of 16
- #59Notion2,323 freelancers · 🇧🇷 #4Top 3%🇧🇷#4 of 51
- #96ClickUp2,407 freelancers · 🇧🇷 #5Top 4%🇧🇷#5 of 32
- #138Scrum1,840 freelancers · 🇧🇷 #7Top 8%🇧🇷#7 of 42
- #160Agile Project Management2,735 freelancers · 🇧🇷 #6Top 6%🇧🇷#6 of 50
- #169Jira3,199 freelancers · 🇧🇷 #3Top 5%🇧🇷#3 of 34
- #792Project Management18,568 freelancers · 🇧🇷 #9Top 4%🇧🇷#9 of 209