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Joseph Kevin V.

Joseph Kevin V.

Customer Support

Dynamic Operations Professional with over 6 years of experience specializing in Financial Services, Technical Support, and Healthcare Administration. Proven track record in high-volume environments, maintaining strict compliance in fraud-sensitive sectors, and resolving complex technical issues. Expert in CRM management, de-escalation, and meeting rigorous KPIs (AHT, FCR, and QA) while delivering a seamless customer experience.

🇵🇭Mandaluyong City, Philippines$7/hr90% JSSSince Oct 2022
GlobeUpwork

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#42,396 / 412k
🇵🇭Country#7,420 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $6.9k

World#37,414 / 412k
🇵🇭Country#7,063 / 56.3k
Total earnings
$33k

Billed in all: $36k

World#103,796 / 412k
🇵🇭Country#16,967 / 56.3k
Per project
$33k

$6.9k in the last 6 months

World#2,390 / 412k
🇵🇭Country#311 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$35.7k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$34k$35k$36kOct 9Oct 24Nov 8

Skill rankings: Top 8% in Typing

Ranked by MRR among everyone on Upwork with the skill.

  1. #21Know Your Customer168 freelancers · 🇵🇭 #13Top 13%
  2. #31VoIP Software176 freelancers · 🇵🇭 #10Top 18%
  3. #100Risk Management794 freelancers · 🇵🇭 #17Top 13%
  4. #103Hardware Troubleshooting642 freelancers · 🇵🇭 #59Top 16%
  5. #155Healthcare Management848 freelancers · 🇵🇭 #49Top 18%
  6. #316HIPAA1,315 freelancers · 🇵🇭 #68Top 24%
  7. #403Typing5,170 freelancers · 🇵🇭 #193Top 8%
  8. #416Financial Analysis3,527 freelancers · 🇵🇭 #68Top 12%