Gicson R.

Hi, welcome to my profile, my name is Gicson and i'm from Mérida Venezuela I am a hardworking person currently specialized in customer service in the attention and resolution of problems in a faster and more efficient way, I have three years of experience workig as a customer service representative, I have the knowledge using tools for create appointments, descalation of situation of high pressure, fast learning skills, fast resolution for any requirement, and last but least the ability to listen to the client's need to provide the necessary assistance taking into account the client's need. , I have also been carrying out self-dictated illustration and design projects, as a creative person i always design any image that pop up to my mind,I always be interested in the illustrations with some kind of mysticism, I love how a illustrator can reate something amazing using the mysticism as an inpiration, i also consider myself as a person very interested in education, i'm always trying to learn new things that can help me with my current aspirations. knowledge as customer service: - Collecting payments - Schedule and reschedule appointemnts - Set up transportation services - Use programs like Microsoft teams or ring central for team communication -Go High Level expert understanding of the platform in and out Graphic design and illustrations skills: ° Basic knowledge of programs such as Photoshop, Adobe Illustrator and Adobe Sketchbook ° Extensive knowledge for hand-drawn illustrations using realism and shading methods