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Charlene Q.

Charlene Q.

Business and Sales Development Rep/Appointment Setter, Sales Rep

I am Charlene, a customer‑centric sales professional dedicated to building meaningful, long‑term relationships through clear, authentic communication. My approach is rooted in understanding client needs, aligning solutions with their goals, and consistently prioritizing their interests to drive mutual success. Core Strengths Strategic Prospecting & Business Development I excel at identifying new business opportunities through thorough research, cold outreach, and targeted prospect creation. My ability to ask insightful, probing questions allows me to uncover buyer pain points and desired outcomes, ensuring every interaction is purposeful and value‑driven. Tech‑Savvy & Tool Proficiency Skilled in leveraging platforms such as Apollo, LinkedIn, Sales Navigator, Lusha, Pipedrive, and Freshsales, I maximize efficiency in prospecting, pipeline management, and personalized engagement. I use these tools to craft tailored messages and deliver compelling storytelling that resonates with each prospect. Client Engagement & Active Listening I prioritize active listening to fully understand client needs and challenges. This enables me to connect authentically, personalize solutions, and foster trust. My communication style is engaging, empathetic, and designed to build rapport quickly. Objection Handling & Negotiation I view objections not as barriers but as opportunities to deepen conversations. My presentations are concise, informative, and focused on addressing buyer challenges directly. In negotiations, I balance rapport‑building with strategic insight, ensuring client concerns are acknowledged while guiding discussions toward positive outcomes. Research & Planning Research is central to my strategy. I analyze buyer triggers, market trends, and competitive landscapes to anticipate needs and position solutions effectively. I plan my day meticulously, breaking down tasks into actionable steps and allocating time strategically to maximize productivity and close deals efficiently. Curiosity & Collaboration My curiosity drives me to uncover the “why” behind buyer pain points, enabling me to deliver solutions that truly matter. As a collaborative team player, I engage the right stakeholders throughout the sales process, ensuring alignment and shared success.

🇿🇦Johannesburg, South Africa$20/hr100% JSS4.82 (18)Since Oct 2022
GlobeUpwork

Earnings and projects

MRR
$282

Last 6 months ÷ 6

World#100,790 / 412k
🇿🇦Country#575 / 2,548
Revenue, last 30 days
$1.7k

Last 6 months: $1.7k

World#25,271 / 412k
🇿🇦Country#148 / 2,548
Total earnings
$32k

Billed in all: $34k

World#105,492 / 412k
🇿🇦Country#552 / 2,548
Per project
$1k

$338 in the last 6 months

World#123,534 / 412k
🇿🇦Country#754 / 2,548
Projects, last 6 months
5

Across 6 contracts

33% fixed67% hourly
World#41,747 / 412k
🇿🇦Country#139 / 2,548
Projects in all
32

Across 41 contracts

22% fixed78% hourly
World#92,225 / 412k
🇿🇦Country#440 / 2,548

Earnings, last 30 days

$34.1k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$33k$34k$35kOct 9Oct 24Nov 8

Skill rankings: Top 25% in Social Media Marketing

Ranked by MRR among everyone on Upwork with the skill.

  1. #293Prospect Research971 freelancers · 🇿🇦 #1Top 30%
  2. #441Training & Development1,511 freelancers · 🇿🇦 #3Top 29%
  3. #749Prospect List2,954 freelancers · 🇿🇦 #2Top 25%
  4. #945Client Management2,926 freelancers · 🇿🇦 #14Top 32%
  5. #1,006LinkedIn Lead Generation3,817 freelancers · 🇿🇦 #3Top 26%
  6. #1,491Outbound Sales4,644 freelancers · 🇿🇦 #8Top 32%
  7. #1,864Appointment Setting5,158 freelancers · 🇿🇦 #14Top 36%
  8. #2,110Scheduling6,335 freelancers · 🇿🇦 #18Top 33%