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Francine T.

Francine T.

Customer Support Specialist | Content Moderation & Admin Support

Hi! This is Francine 🙋‍♀️ I am a reliable, detail-oriented, and tech-savvy professional with hands-on experience in Customer Service, Content Moderation, and General Virtual Assistance. I have supported businesses by delivering accurate, efficient, and policy-compliant work in fast-paced, high-volume environments. My background in Customer Service has strengthened my communication, problem-solving, and customer-handling skills, while my experience in Content Moderation has sharpened my attention to detail, judgment, and ability to follow strict guidelines. I am comfortable working with sensitive content while maintaining professionalism and confidentiality. I also offer services as a Transcriber and Typist, ensuring high accuracy, proper formatting, and timely delivery. As a General Virtual Assistant, I handle data entry, file organization, administrative support, and task coordination, helping clients stay organized and focused on their core operations. In addition, I bring creative support through Graphic Design and Photography, allowing me to assist with basic design tasks, visual content needs, and brand support when required. I am highly adaptable to new tools, platforms, and workflows, making me easy to onboard and efficient to work with. I am known for being a fast learner, detail-oriented, and dependable, with a strong commitment to quality, deadlines, and clear communication. I am committed to delivering high-quality work, meeting deadlines, and supporting your business growth. Key Skills & Services ✔️Customer Service & Customer Support ✔️Content Moderation & Policy Review ✔️Transcription & Typing ✔️Data Entry & Administrative Support ✔️General Virtual Assistance ✔️Graphic Design & Photography ✔️Tech-Savvy | Fast Learner | Detail-Oriented 📩 Message me now! I'm ready to assist you

🇵🇭Imus, Philippines$8/hr100% JSSSince Oct 2022

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#22,736 / 412k
🇵🇭Country#2,607 / 56.3k
Revenue, last 30 days
$2k

Last 6 months: $12k

World#21,100 / 412k
🇵🇭Country#2,554 / 56.3k
Total earnings
$15k

Billed in all: $16k

World#163,421 / 412k
🇵🇭Country#26,892 / 56.3k
Per project
$15k

$12k in the last 6 months

World#9,274 / 412k
🇵🇭Country#2,012 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$15.6k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12k$14k$16kOct 9Oct 24Nov 8

Skill rankings: Top 2% in Audio Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Video Transcription1,245 freelancers · 🇵🇭 #3Top 3%
  2. #42Community Moderation605 freelancers · 🇵🇭 #18Top 7%
  3. #62Audio Transcription2,774 freelancers · 🇵🇭 #14Top 2%
  4. #74Content Moderation1,144 freelancers · 🇵🇭 #31Top 6%
  5. #145Typing5,170 freelancers · 🇵🇭 #55Top 3%
  6. #180Email Management4,968 freelancers · 🇵🇭 #78Top 4%
  7. #217Customer Experience2,788 freelancers · 🇵🇭 #73Top 8%
  8. #413Google Sheets9,300 freelancers · 🇵🇭 #133Top 4%