Francine T.
Customer Support Specialist | Content Moderation & Admin Support
Hi! This is Francine 🙋♀️ I am a reliable, detail-oriented, and tech-savvy professional with hands-on experience in Customer Service, Content Moderation, and General Virtual Assistance. I have supported businesses by delivering accurate, efficient, and policy-compliant work in fast-paced, high-volume environments. My background in Customer Service has strengthened my communication, problem-solving, and customer-handling skills, while my experience in Content Moderation has sharpened my attention to detail, judgment, and ability to follow strict guidelines. I am comfortable working with sensitive content while maintaining professionalism and confidentiality. I also offer services as a Transcriber and Typist, ensuring high accuracy, proper formatting, and timely delivery. As a General Virtual Assistant, I handle data entry, file organization, administrative support, and task coordination, helping clients stay organized and focused on their core operations. In addition, I bring creative support through Graphic Design and Photography, allowing me to assist with basic design tasks, visual content needs, and brand support when required. I am highly adaptable to new tools, platforms, and workflows, making me easy to onboard and efficient to work with. I am known for being a fast learner, detail-oriented, and dependable, with a strong commitment to quality, deadlines, and clear communication. I am committed to delivering high-quality work, meeting deadlines, and supporting your business growth. Key Skills & Services ✔️Customer Service & Customer Support ✔️Content Moderation & Policy Review ✔️Transcription & Typing ✔️Data Entry & Administrative Support ✔️General Virtual Assistance ✔️Graphic Design & Photography ✔️Tech-Savvy | Fast Learner | Detail-Oriented 📩 Message me now! I'm ready to assist you
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $15,628$16k
$12k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 2% in Audio Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #32Video Transcription1,245 freelancers · 🇵🇭 #3Top 3%🇵🇭#3 of 128
- #42Community Moderation605 freelancers · 🇵🇭 #18Top 7%🇵🇭#18 of 191
- #62Audio Transcription2,774 freelancers · 🇵🇭 #14Top 2%🇵🇭#14 of 321
- #74Content Moderation1,144 freelancers · 🇵🇭 #31Top 6%🇵🇭#31 of 514
- #145Typing5,170 freelancers · 🇵🇭 #55Top 3%🇵🇭#55 of 1,877
- #180Email Management4,968 freelancers · 🇵🇭 #78Top 4%🇵🇭#78 of 2,289
- #217Customer Experience2,788 freelancers · 🇵🇭 #73Top 8%🇵🇭#73 of 1,061
- #413Google Sheets9,300 freelancers · 🇵🇭 #133Top 4%🇵🇭#133 of 2,989