Gianny M.

If you're seeking a virtual administrative assistant with expertise in Customer Service and Social Media Management, you've come to the right place! 🎉 Hello, I'm Gianny Martinez, an MBA Industrial Engineer with over 6 years of experience in Project Management and more than 3 years of experience in Marketing and Business Administration. I'm eager to assist you in managing your business activities from the ground up and provide support in various areas. 📆 Business / Project Management: - Process Docs Creation - Team Management - Project Coordination - Task Scheduling and Delegation - Performance Tracking - Workflow Optimization - Meeting Coordination - Reporting and Analytics - Strategic Planning 📲 Marketing: - Content creation, design, and scheduling - Community Management (Instagram, Facebook, LinkedIn, TikTok) - Social Media Strategy Development - Influencer Outreach and Collaboration - Analytics and Performance Tracking - Event Promotion and Management - Customer Engagement and Interaction 📇 Administrative work: - Email management, reminders, appointment scheduling, travel planning, etc. - Transcriptions / Translations - Customer Service Management (emails, calls, chat) - Data Entry (Excel and Google Sheets) - Copywriting I would love to discuss and learn more about the goals of your project or company, offer you my assistance, and achieve favorable results.✅