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Joel S.
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Joel S.

Customer Service & Tech Support

I am a customer support specialist who provides a world-class customer support experience to my client's customers. With over 10 years of experience and countless coaching sessions with my awesome coaches/team leaders and customer interactions, I honed my customer service and technical skills to always provide value to customers in each interaction. I firmly believe that the customer is the lifeblood of any business and it is imperative that outstanding customer experience must be provided in each and every interaction to help the business flourish; always aiming for first-contact resolution of any given issue for a world-class customer support experience.

🇵🇭San Fernando, Philippines$8/hr100% JSSSince Oct 2022

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,872 / 412k
🇵🇭Country#2,815 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#22,222 / 412k
🇵🇭Country#2,788 / 56.3k
Total earnings
$79k

Billed in all: $87k

World#50,544 / 412k
🇵🇭Country#7,178 / 56.3k
Per project
$79k

$11k in the last 6 months

World#342 / 412k
🇵🇭Country#10 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 4 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$86.6k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$84k$85k$86k$87kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Computer

Ranked by MRR among everyone on Upwork with the skill.

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  3. #516Zendesk5,908 freelancers · 🇵🇭 #254Top 9%
  4. #786Online Chat Support11,527 freelancers · 🇵🇭 #437Top 7%
  5. #978Email Support14,954 freelancers · 🇵🇭 #548Top 7%
  6. #1,341Customer Support20,101 freelancers · 🇵🇭 #597Top 7%
  7. #2,251Customer Service37,167 freelancers · 🇵🇭 #983Top 6%