Syed Raza S.

I run the day-to-day operations that keep rentals occupied, tenants handled, and owners informed, so you can spend your time on growth instead of chasing down status updates. I plug in as a reliable extension of your team and own each task from first contact through to close: tenant request, vendor dispatch, invoicing, and the owner update that follows. What I take off your plate: Maintenance coordination, end-to-end Receive and triage requests, troubleshoot with tenants first to rule out unnecessary call-outs, dispatch and schedule vendors, verify completed work with before/after photos, and close out the work order in your system of record. Unit turnovers & make-ready Coordinate cleaning, repairs, and inspections so units go back on the market fast. I track every turnover against a timeline and flag anything that's putting vacancy days at risk before it becomes a problem. Move-in / move-out inspections & deposit dispositions Document unit condition, compare move-in and move-out photos side by side, and prepare deposit dispositions that are well-evidenced and hold up if a tenant pushes back. Leasing support & income verification Manage leasing pipelines across multiple properties, run income verification through PayScore, and keep applicant files organized so approvals don't stall. Tenant communication Clear, professional, on-time replies across email, phone, and portal. I set expectations up front so tenants aren't chasing you for updates. Rent, invoicing & collections support Send rent reminders, follow up on arrears, build payment plans and late fee analyses, process vendor invoices, apply payments, and support eviction filings when it gets to that point. Owner reporting Keep owners in the loop with organized updates and monthly reports that answer the questions before they're asked. Records, SOPs & systems Maintain accurate property, tenant, and vendor records across your PM software. I've also built out SOPs for rent collection, eviction procedures, client offboarding, and property turnovers, plus rewritten communication templates and letters directly inside platforms like Rentvine. Property management software I work in daily: AppFolio, Buildium, DoorLoop, Rentvine, Yardi Breeze, RentManager, ResMan, PropertyWare, Tenant Turner, and Follow Up Boss (CRM). Tools that keep teams aligned: Asana, ClickUp, Monday, Trello, Slack, RingCentral, DocuSign, Calendly, Dropbox, QuickBooks Online, and Zillow. Most recently, I ran maintenance and turnovers across a 320-unit portfolio, processing 80+ work orders a month with first response consistently under 2 hours, alongside leasing, vendor coordination, and deposit disposition work for the same portfolio. Whether you manage 10 units or 700+, I'll keep your operations organized and your tenants and owners looked after. Send me a message and tell me what's eating your week. I'll show you exactly how I can take it off your plate.