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Simona Elena V.
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Simona Elena V.

Customer Service & Tech Support | Executive assistant

As an assistant in the beginning followed by an executive assistant job for a touristic-maritime company made me gain many important and powerful skills. The Covid situation made the things difficult in the travel industry, so easily I became an successful customer support agent for an online gambling company. That's how I can handle now difficult situations, I can easily use tools like Jira, Zendesk, Slack, Pandora and my typing speed is awesome! Talking through chat and email with the customers is the best practice!

🇷🇴Sarmas, Romania$20/hr100% JSS4.70 (1)Since Oct 2022

Earnings and projects

MRR (estimate)
≈$1.6k

An estimate from an earlier read

World#29,199 / 412k
🇷🇴Country#157 / 2,286
Revenue, last 30 days
$1.3k

Last 6 months: $9.7k

World#33,131 / 412k
🇷🇴Country#173 / 2,286
Total earnings
$69k

Billed in all: $72k

World#57,594 / 412k
🇷🇴Country#413 / 2,286
Per project
$23k

$4.9k in the last 6 months

World#4,761 / 412k
🇷🇴Country#44 / 2,286
Projects, last 6 months
2
0% fixed100% hourly
World#88,919 / 412k
🇷🇴Country#379 / 2,286
Projects in all
3

Across 5 contracts

20% fixed80% hourly
World#304,145 / 412k
🇷🇴Country#1,816 / 2,286

Earnings, last 30 days

$72.2k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$70k$71k$72k$73kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 4% in Online Gambling Website

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Online Gambling Website130 freelancers · 🇷🇴 #1Top 4%
  2. #26Travel434 freelancers · 🇷🇴 #1Top 6%
  3. #75Travel & Hospitality1,231 freelancers · 🇷🇴 #1Top 6%
  4. #273Slack3,033 freelancers · 🇷🇴 #4Top 9%
  5. #329Jira3,199 freelancers · 🇷🇴 #3Top 10%
  6. #718Zendesk5,908 freelancers · 🇷🇴 #7Top 12%
  7. #1,388Email Support14,954 freelancers · 🇷🇴 #1Top 9%
  8. #3,036Data Entry53,630 freelancers · 🇷🇴 #15Top 6%