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Aura Isabel P.
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Aura Isabel P.

Bilingual EN-SP | Customer Service - Virtual Assistant Specialist.

With five years of experience as a successful freelance virtual assistant, fluent in both English and Spanish, I bring a wealth of expertise in customer service and administrative support. Key Skills: -Email and Calendar Management -Scheduling and Meeting Coordination -Travel Arrangements -Document Preparation -Online Research -Legal Document Drafting -Legal Research -Ticketing Systems -Ticket Dispatching -Troubleshooting -Crisis Management -Team Coordination -Ensuring Timely Deliverables -Responsibility, Meticulousness, and Communication Customer Service Skills: -Effective Communication -Patience and Empathy -Conflict Resolution -Problem-Solving -Multitasking Tools and Knowledge: -CRM Systems -Helpdesk Software -Virtual Communication Tools -G Suite (Gmail, Google Calendar, Google Drive) Throughout my freelance career, I have honed these skills to deliver exceptional service to legal and corporate clients. I am equipped to handle diverse tasks and challenges, ensuring efficiency and high-quality outcomes. I am eager to discuss how my skills and experience can contribute to your organizational needs in legal and virtual assistance services. Please feel free to contact me to discuss further.

🇻🇪Maracaibo, Venezuela$14/hr100% JSS4.99 (5)Since Oct 2022

Earnings and projects

MRR (estimate)
≈$1.5k

An estimate from an earlier read

World#31,546 / 412k
🇻🇪Country#295 / 3,245
Revenue, last 30 days
$2.8k

Last 6 months: $9.2k

World#13,623 / 412k
🇻🇪Country#102 / 3,245
Total earnings
$34k

Billed in all: $35k

World#102,291 / 412k
🇻🇪Country#780 / 3,245
Per project
$4.8k

$4.6k in the last 6 months

World#36,209 / 412k
🇻🇪Country#373 / 3,245
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇻🇪Country#612 / 3,245
Projects in all
7

Across 9 contracts

22% fixed78% hourly
World#236,191 / 412k
🇻🇪Country#1,466 / 3,245

Earnings, last 30 days

$35.4k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$34k$36kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 4% in Audio Transcription

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  7. #300Slack3,033 freelancers · 🇻🇪 #8Top 10%
  8. #339Calendar Management4,894 freelancers · 🇻🇪 #8Top 7%