Aura Isabel P.
Bilingual EN-SP | Customer Service - Virtual Assistant Specialist.
With five years of experience as a successful freelance virtual assistant, fluent in both English and Spanish, I bring a wealth of expertise in customer service and administrative support. Key Skills: -Email and Calendar Management -Scheduling and Meeting Coordination -Travel Arrangements -Document Preparation -Online Research -Legal Document Drafting -Legal Research -Ticketing Systems -Ticket Dispatching -Troubleshooting -Crisis Management -Team Coordination -Ensuring Timely Deliverables -Responsibility, Meticulousness, and Communication Customer Service Skills: -Effective Communication -Patience and Empathy -Conflict Resolution -Problem-Solving -Multitasking Tools and Knowledge: -CRM Systems -Helpdesk Software -Virtual Communication Tools -G Suite (Gmail, Google Calendar, Google Drive) Throughout my freelance career, I have honed these skills to deliver exceptional service to legal and corporate clients. I am equipped to handle diverse tasks and challenges, ensuring efficiency and high-quality outcomes. I am eager to discuss how my skills and experience can contribute to your organizational needs in legal and virtual assistance services. Please feel free to contact me to discuss further.
Earnings and projects
An estimate from an earlier read
Last 6 months: $9.2k
Billed in all: $35,380$35k
$4.6k in the last 6 months
Across 9 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 4% in Audio Transcription
Ranked by MRR among everyone on Upwork with the skill.
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